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Digital Services & Equipment Lead

CA - Los Angeles Job No. 12042013 Full-time - On-Site

Job Description

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 733,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at

We Are:

Marketing Operations is the global managed services arm of Accenture Song. We activate and optimize hyper-relevant, data-driven, brand experiences to deliver breakthrough marketing-led growth, cost effectively, across all digital consumer touchpoints and channels.

Advance your career in a fast-accelerating digital marketing agency on track to transform the industry and dominate the market. Disrupt, innovate, and change the way frictionless marketing strategy is delivered to clients at scale. Deploy new technologies and data-driven insights. Transform the performance of leading brands. Grow alongside our global talent network. Join Accenture Marketing Operations.

You Are:

The Digital Services & Equipment Manager will oversee digital services and equipment needs for the assigned studios in US and throughout the duration of the clients and projects, while interacting with production teams and providing the highest level of service. The position will providing and maintain a standard of excellence for the Equipment and Digital Service team members supporting digital capture equipment for clients on a daily basis. Furthermore, this position is responsible for maintaining each studio’s in-house inventory of digital capture equipment and coordinating rental orders with vendors to fulfill client projects.

The Work:

  • Supervising the un-packing and re-packing of each studio/set for the following day and/or project.

  • Manage the lighting and grip orders, staging, and testing all equipment in studio

  • Organizing with production and clients during check-out and check-in process of grip and lighting equipment at the studio or on location

  • Properly assessing and ordering equipment repairs or replacements as needed

  • Oversee that all work areas and set are maintained orderly at all times

  • Ensuring that all sub-rented gear is picked up from and returned to the correct vendors

  • Provide customer service to clients, internal production, and creative teams by fulfilling digital service requests accurately and promptly 

  • Manage delivery for all equipment orders with rental houses and Digital Service Team for both in-studio and off-site production locations.

  • Expert knowledge of the capture and asset data management software to be able to provide training and troubleshooting  


Here’s what you’ll need:

  • At least 5 years of experience managing digital studio equipment needs

  • At least 3 years of experience using digital photography, videography, studio equipment such as professional DSLR, medium format camera or digital back systems

Bonus points if:

  • Bachelor’s Degree in Photography or related Arts/Creative program

  • MAC knowledge preferred, experience with Microsoft Office and Filemaker a plus. Basic computer skills required.

  • Experience with both Full production and the rental business 

  • Excellent time management and customer service skills

  • Ability to troubleshoot and solve problems quickly under pressure with a focus on delivering an excellent client experience 

  • Expert knowledge of lighting and photography, both technically and creatively 

  • Knowledge of Adobe Creative Suite, Microsoft Office Suite, familiarity with data servers and data asset management software is a plus 

  • Ability to lift 30 pounds 


Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. 

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York or Washington as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here.

Role Location                                    Annual Salary Range

California                                          $63,200 to $117,100

Colorado                                           $63,200 to $101,200

New York                                          $58,500 to $117,100

Washington                                      $67,300 to $107,800


What We Believe


We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.


Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here


Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.


For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement.

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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