Job Description

Position Title: 

IT Operations Associate Manager  


IT Operations Associate Manager  (Accenture LLP; Houston, TX): Accenture LLP has multiple openings for the position of IT Operations Associate Manager in Houston, TX, and the job duties are as follows:
-    Provide overall support for SAP applications running on Productive and Project environments.
-    Design, build, and run new SAP landscape systems as required by client projects.
-    Execute and oversee critical upgrades and engage in troubleshooting of critical upgrade issues when applicable.
-    Delegate tasks to onshore and offshore team members and track progress towards delivering on client commitments.
-    Actively engage in the analysis, troubleshooting and resolution of ongoing emergency and production issues.
-    Interface and work alongside the client on the planning and execution phases of new projects.
-    Manage incoming requests using Client’s service management system and keep track of SLAs.
-    Keep track of day-to-day production system operations and proactively engage in the prevention of potential Security, Availability and Performance issues.



Must have a bachelor’s degree in Computer Science, Technology, Computer Information Systems, Computer Applications, Software Engineering, or a related field, plus 5 years of progressive post-baccalaureate experience in the IT industry.

Must have 5 years of experience in each of the following:
-    Performing all categories of SAP Technical Updates;
-    Performing Homogeneous and Heterogeneous SAP System copies;
-    Managing SAP landscapes via SAP Solution Manager;
-    Administering SAP AS-ABAP instances by managing performance, analyzing system dumps and errors, as well as assessing volume usage and addressing availability concerns for clients;
-    Management of SAP Netweaver AS-JAVA environments;
-    Managing SAP landscapes that contain the following SAP products: SAP ECC, SAP BW, SAP PI, SAP NetWeaver Gateway, CUA, Web Dispatcher, MDM, Enterprise Portal, and SAP HANA;
-    Managing Change and Transport Management System in SAP (STMS) as well as ChaRM via Solution Manager;
-    Designing and building new SAP landscapes in order to satisfy client’s business requirements;
-    Supporting SAP systems in SunOS, Linux, and Windows; and
-    Supporting SAP environments with underlying Oracle, MS-SQL, and SAP HANA databases.

Must have 3 years of experience in each of the following:
-    Implementing automation via shell scripting as well as using HP OO in order to manage SAP environments; and
-    Managing the security across SAP environments, running both on AS-ABAP as well as AS-JAVA.

Must have willingness and ability to travel domestically approximately 80% of the time to meet client needs.

To apply, please click the ‘APPLY’ button.

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COVID-19 update:  The safety and well-being of our candidates, our people and their families continues to be a top priority. Until travel restrictions change, interviews will continue to be conducted virtually. 

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