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Session Planner

Job Location: CO - Denver, FL - Tampa, IL - Chicago, IL - St. Charles, NC - Charlotte

Job Number: 00680199


- Job description

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 425,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at


People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.


Business Process Specialization professionals apply expertise in a specific business process delivery capability (or capabilities) to ensure services are delivered in a manner consistent with our Standard Delivery Solutions and Service Level Agreements and drive continuous improvement.


The Business Interlock Specialist (Session Planner)understands the client's operating environment and business strategy, organization structure, and learning and collaboration approach. Implement and support solutions related to the client's capability strategy; taking ownership for a portion of the capability strategy and managing the development and deployment of the various components associated with it. Focus on one or more strategies, such as the training strategy, talent strategy, and social learning, depending on the specific needs.


Key Responsibilities:

  • Accountable for establishing, developing and maintaining customer relationships
  • Translates high level requirements received from the Strategic Delivery Planner into detailed training delivery plans for medium complexity programs generally expected to be at the course level and targeted to audiences of senior managers
  • Collaborates with customers to create and maintain short term and long term course delivery plans and schedules
  • Advises customers on the delivery strategy at a course level to ensure that it can be delivered within client parameters
  • Prepares course delivery budgets and corresponding tuition rates, and communicates to gain approval from customer
  • Supports the Strategic Delivery Planner in the annual quarterly delivery planning process
  • Monitors the progress of the session setup and execution activities for the planned sessions
  • Communicates, escalates and resolves program, course and training session issues involving curriculum, financial, faculty, participant, and logistics with Strategic Delivery Planner and customer
  • Develops deep understanding of the customers business objectives and expectations for the program
  • Provides session evaluation reports and recommendations for continuous improvements to Strategy Delivery Planner after sessions are completed

Basic Qualifications:

  • Minimum 3 years of experience within a Learning Delivery environment
  • Minimum 1 year of experience working in a global service delivery environment.

Preferred Qualifications:

  •  Bachelor's degree


Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is a federal contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.


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