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C-Level Executive Assistant / Executive Administrator

Job Location: NY - New York

Regional Description: Northeast

Job Number: 00664805


- Job description

Organization: Corporate Functions/Geographic Services
Location: New York


Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 469,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at


People in the Corporate Function career track contribute to the running of Accenture as a high- performance business through specialization within a specific functional area, and grow into internally focused roles by deepening their skills and/or developing new skills within an internal functional area.


Job Description


The C-Suite Executive Administrative Support Professional provides the highest level of executive support and serves as the primary contact for the most senior executive roles within Accenture.  This individual works with the executive’s staff and others to support the executive at the most effective and efficient level.


Key Responsibilities

  • Represent the executive and act as a liaison between executive(s) and their management, peers or organization, with responsibility of action within pre-agreed limits. This individual is the Executive’s first point of contact. 
  • Ensure timeliness, quality and cost effectiveness of output/deliverables 
  • Act as interface between client and executive(s) teams. May make decisions on behalf of executive, understanding the potential impact of the actions taken. 
  • Develop relationships with executives’ clients, other top executives within the company, and their EA’s. 
  • May assist with management of executive's budget (check charge numbers, monitor expenses against budget, personal accounts, OG accounts, TR’s, etc.) and identify corrective actions 
  • Handle confidential information relevant to the strategy of the business, OG, etc. 
  • Create, manage and maintain databases/spreadsheets to address the executive’s actionable items. 
  • Anticipate travel needs of executive and coordinate complex travel arrangements, typically involving multiple changes and destinations based on understanding of executive’s availability and obligations taking into consideration other top executives, top clients, etc. 
  • Manage and maintain complex calendars and coordinate appointments, meetings, conference calls, etc. for executives, including extensive rescheduling.  Keep executive informed, as needed. 
  • Manage all aspects of meeting planning, coordination and communication, keeping to budget and meeting objectives. 
  • Create, manage and maintain databases to address the executive’s business needs.
  • Host visiting senior Accenture global personnel by greeting them, providing space and high quality administrative support when appropriate.
  • Remain up to date on factors affecting each executive's area of responsibility (e.g. client/industry knowledge, issues facing the executive, global internal organization, etc.).
  • May assist with personal business as and when appropriate. 
  • Prepare a range of correspondence/communications according to company guidelines to be sent by executive to Global OG, country/GU personnel, top clients, etc. 
  • Review and sort paper-based and electronic mail, identifying action required and taking action where appropriate. 
  • Handle a variety of special requests at the request of the executives.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.


Key Skills

  • Organization and multi-tasking skills—able to simultaneously manage and prioritize multiple projects in a fast-paced environment, take ownership of projects in a proactive fashion, and deliver and perform to senior management timelines is critical. Must be able to meet hard deadlines 
  • Strong communication skills 
  • Intermediate-advanced MS Office and Outlook skills a plus 
  • Travel management experience a requirement

Key Behaviors/Character

  • Professional with a good executive presence—demonstrated poise, able to remain calm under fire 
  • Proactive business partner—demonstrated customer service mentality, assuming ownership over solutions with a customer centric approach, including a desire and willingness to be flexible/adaptable
  • High level of energy and love of work and business—expresses a genuine interest in business as well as a willingness and desire to learn our business 
    • Self-starter--demonstrated ability to be a self-starter and assume greater responsibilities over time 
    • Critical thinker and problem solver—independently overcomes roadblocks and delivers full-fledged solutions to identified obstacles 
    • Collaborative with high EQ—able to engage a diverse set of stakeholders, understand their viewpoints, build long-term relationships, and create a collaborative and inspirational environment within the team 
    • Team player—desire to work as a team player while accepting substantial individual responsibility and proactively creating value for the team 
    • Technology savvy with an interest in new generation technology—comfortable doing things a different way, trouble-shooting and recommending new technology (being invested in the take-up of our new technology) 
    • Discrete—able to be trusted with highly confidential information 
    • Continuous learner/improvement mindset—desire to learn quickly with commitment to excellence
Basic Qualification:
  • Minimum of 5 years of progressively responsible secretarial and administrative experience or a combination of related education and business experience
Preferred Skill/Qualification Requirements:
  • College degree 
  • Previous support of C-Suite level executive’s a plus  
  • Advanced knowledge of the MS Suite, including expert Outlook, Word, PowerPoint and Excel 
  • Advanced experience booking and managing complex global/multi destination travel arrangements
  • Ability to work independently with high degree of autonomy, accountability and potential impact
  • Ability to proactively address issues and resolve problems, making appropriate recommendations, proposing solution alternatives, using sound business judgment
  • Excellent follow-up skills and attention to details
  • Ability to cope under pressure
  • Advanced experience booking and managing complex travel arrangements (Domestic and International)
Professional Skill Requirements:
  • Highly proactive approach, dynamic anticipation of executive’s needs 
  • Highly confident professional presence, assertive interpersonal style 
  • Strong conflict resolution and negotiating skills 
  • Agile decision-making and judgment within fast paced environment. Ability to multi-task, prioritize and managed complex assignments 
  • Highly developed ability to step into network and relationships as an extension of the executive 
  • Excellent interpersonal skills and high degree of professionalism 
  • Able to work and network effectively with all levels of management, staff, outside clients and vendors 
  • Effective negotiation skills 
  • Discretion to maintain highly confidential information 
  • Excellent verbal and written communication skills and command of language 
  • Ability to proactively address issues and resolve problems, making appropriate recommendations, proposing solution alternatives, using sound business judgment 
  • Proactive, business partner/customer service mentality 
  • Is able to simultaneously manage and prioritize multiple projects in a fast-paced environment, take ownership of projects in a proactive fashion, and deliver and perform to senior management timelines is critical 
  • Must be able to meet hard deadlines 
  • Demonstrated leadership in professional setting; either military or civilian 
  • Demonstrated teamwork and collaboration in a professional setting; either military or civilian
Role Requirements:
  • Flexible for OT as required

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture. 


Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.


Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.


Equal Employment Opportunity


All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.


Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.


Accenture is committed to providing veteran employment opportunities to our service men and women.


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