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Oracle- Service Cloud Functional Lead Consultant--Midwest

Job Location: IL - Chicago, MI - Detroit, MN - Minneapolis

Regional Description: Midwest

Job Number: 00649196

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- Job description

Do you have a passion for innovation and delivering new technologies to make a positive impact in your clients business? Are you inspired by working with the best companies in their industries? Want a role that provides you with a sense of purpose and satisfaction? Then join Accenture and build a rewarding career improving the way the world works and lives, as you help clients innovate with leading-edge Oracle technologies on some of the coolest projects you can imagine.

Thrive in our highly collaborative, digitally-driven and innovation-led environment. Nurture your talent for thoughtful and game changing solutions in our inclusive culture that values diversity of ideas, experiences and backgrounds.

Accenture launched Oracle Intelligent Platform Services to help our clients transform their businesses blending innovative technologies with industry solutions based on an Oracle Cloud platform. We offer compelling, diverse and inspiring training programs in these new platforms, projects with challenging and interesting work and a chance to join our community of Oracle professionals. We are looking for skilled professionals in Oracle Cloud Technologies to join our rapidly growing platform services. We are leaders across a diverse group of industries and welcome resumes that blend industry and technology expertise.

Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.


Business & Technology Integration professionals advise upon, design, develop and/or deliver technology solutions that support best practice business changes

Job Description:

 
The Oracle Service Cloud Functional Lead will be responsible for providing key business process support for the project.   Primary responsibilities will be focused on delivering requirements, defining the business process, managing workshops, and creating functional designs. The candidate will need to be client-facing and can serve as a subject matter expert for key capabilities such as:  account/contact management, lead management, opportunity management, forecasting, quotas, sales reporting, and sales performance management.
 
 

Basic Qualifications:

 

 
  • Minimum 3 years of experience in Sales Force Automation, Customer Relationship Management, Customer Experience
  • Minimum 2 years of experience with Oracle Service Cloud
  • Minimum 2 years of managing teams and processes globally.
  • Strong analytical, written, and oral communication skills; process oriented.
  • Excellent problem solving skills.
  • Ability to accurately compile and synthesize both quantitative and qualitative data.
  • ability to work in a dynamic environment
  • Strong Excel and PowerPoint skills
  • Strong Attention to details and ability to multitask. 

Professional Skills Requirements:

  • Ability to travel as necessary 
  • Ability to develop creative and breakthrough solutions
  • Strong interpersonal, team building, organizational and motivational skills
  • Well-developed analytical skills and the ability to provide clarity to complex issues, and synthesize large amounts of information
  • Desire to deliver to a high standard in a suitable time frame
  • Self-motivating, adaptable, able to prioritize and able to inspire and motivate others

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is a Federal Contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

 

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