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Accenture Operations Senior Marketing Manager

Job Location: IL - Chicago, NY - New York

Regional Description: Northeast

Job Number: 00623461


- Job description

Organization: Corporate Functions/Marketing and Communications 
Location: New York or Chicago
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 435,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at
People in the Corporate Function career track contribute to the running of Accenture as a high- performance business through specialization within a specific functional area, and grow into internally focused roles by deepening their skills and/or developing new skills within an internal functional area.
Marketing and Communications professionals build a powerful and differentiated global brand—at the corporate, industry, capability and geographic levels—that supports the Accenture strategy; enhances long-term client relationships; inspires employees and candidates; and drives profitable revenue growth.
Job Description:
Are you a digitally-minded marketer with a reputation for creating and executing results-oriented marketing programs? If you are driven to excel in a fast-paced environment where it is essential to keep up with the rapidly developing trends in technology and marketing, then Accenture Operations could be the perfect fit. 
About Accenture Operations
Operating in a digital world means big challenges, but equally sizeable opportunities. Business operations must move to the heart of the enterprise as an engine of value and competitive differentiation in a dynamic digital world. In this context, what operational excellence looks like is changing dramatically. Today’s operations need to meet simultaneous challenges of ensuring business relevance and viability, engaging next-generation customer as well as providing seamless, hyper-relevant customer experiences.
Accenture Operations is helping clients reinvent their business operations - applying technology such as artificial intelligence, analytics, automation, business process services and cloud - to optimize performance and maximize business outcomes.
Accenture Operations marketing activities targets a wide range of audiences and content topics.  From clients, influencers, employees to recruits.   Our campaign content covers everything from innovation, artificial intelligence, data and analytics, automation, and cloud to demonstrate how we are leading the way in real-time operations innovation.
As the marketing lead for Accenture Interactive Operations, you will own and drive the marketing and communications strategy and program development to help accelerate growth and to increase penetration for this new business/offering.

Who we are looking for: 

  • You have a proven track record and demonstrated success in leading large-scale marketing strategies and achieving results.
  • You are business savvy and are known for your flexibility and agility to act fast and be responsive to changing business needs.
  • You love the challenge of developing compelling, consistent and accurate messaging that is integrated across all marketing and sales channels.
  • You come up with big ideas for a highly competitive market space including driving issues-based content agenda, that you can deliver on.
  • You are extremely capable of working across businesses and with very senior stakeholders to create win-win solutions.
  • You have experience working with and targeting the CMO and CDO.
  • You have the ability and experience to create the right mix of marketing activities to support business goals – from broad image, internal communications through to supporting the RFP process.
  • You are a subject matter expert to the analyst and media relations teams on marketing services, ensuring messaging and positioning are accurate and compelling in all briefing decks and materials. And you help prepare executive spokespeople for briefings.
  • You’re intellectually curious, have contagious enthusiasm alongside amazing project management skills.
  • You’re interested in what’s going on in the world of digital – from analytics, automation, AI, and cloud, you like spotting and sharing relevant business trends.
  • You’re ready to roll up your sleeves and manage the development, packaging and internal marketing of sales enablement materials and other client-ready content, working with offerings leads, as well as the sales enablement, competitive intelligence and research functions.
  • You know how to work with credentials teams and account executives in the business to ensure specified offerings are brought to life with compelling case studies that are effectively communicated across all relevant media and channels in both organizations.
  • You champion operational excellence.
  • You’ve worked with global marketing colleagues before, so you are great at managing and orchestrating a team and collaborating whatever the team’s location as well as working independently at times. 
  • What’s in it for you?
  • You will get the chance to be part of a forward-thinking, fun, yet hard-working global business and marketing team. You will have the chance to drive and deliver results-oriented marketing programs, be innovative and creative. Accenture is a great place to work; we are global brand with a world-class reputation that offers dynamic career development opportunities and the chance to work with the best people.

Further Details

  • Reporting to: Marketing & Communications Associate Director, Accenture Operations Business Process Services.
  • Working with: Accenture Operations business stakeholders and offering and channel marketing teams, and a range of marketing colleagues across brand management, advertising, events, sponsorship, media, recruitment, digital, as well as agencies and partners. 

YOUR EXPERIENCE: Basic Qualifications

  • Education: Bachelor's degree, or other 4-year university degree.
  • Work experience: Minimum of 15 years of marketing experience.

SET YOURSELF APART: Preferred Skills

  • Experience developing and delivering successful creative digital campaigns across websites, Twitter, Facebook, LinkedIn, SlideShare, YouTube and Instagram for organic and paid activity.

Professional Skills:

  • Strong creative, analytical, writing, presentation and financial management skills.
  • Assertive, articulate and agile in your work style.
  • Passion for strategic, well-executed marketing programs.
  • A demonstrated team player, able to work in a fast-paced, ever-changing environment.
  • Ability to manage and build relationships in a complex, matrixed organizational environment.
  • Demonstrated executive-level presence and personal credibility; ability to quickly build relationships and influence executives.
  • Excellent interpersonal, oral and written communications skills.
  • Ability to manage projects under tight deadlines.
  • Strong business and industry acumen.
  • Creativity and an innovative approach.
  • Demonstrated leadership in professional setting; either military or civilian.
  • Demonstrated teamwork and collaboration in a professional setting; either military or civilian.

Work Requirements: Minimal travel.


Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture. 
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Accenture is an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.
Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.

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