Job Location: TX - Austin
Regional Description: Southwest
Job Number: 00622768 00622768_en
Accenture Flex LLC offers you the flexibility of fixed duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE’s 100 Best Companies to Work For and DiversityInc’s Top 50 Companies for Diversity lists.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture’s clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today’s biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources.
As a Customer Support Associate - Email Correspondence (Bilingual: Brazilian/Portuguese) in Social Media, you will manage customer interactions to increase customer satisfaction and improve service quality. You will be primarily responsible for reviewing social media issue details, analyzing the problem, and provide a resolution for clients.
The role includes some or all of the following key responsibilities:
In the context of this role, individuals may be exposed to potentially disturbing content, and will need a level of resilience and maturity. We care for our employees’ safety and well-being and ensure that they have the support and resources needed to execute the responsibilities of their roles.
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