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Technical Writing Senior Analyst - Denver, CO

Job Location: CO - Denver

Regional Description: Southwest

Job Number: 00620078


- Job description

Mortgage Cadence, a wholly-owned subsidiary of Accenture, has been partnering with mortgage lenders since 1999, offering the industry’s only true one-stop shop mortgage technology solutions designed for point-of-sale through post-closing. In a time when efficiency, speed and the customer experience are paramount to the success of lenders, Mortgage Cadence offers the most reliable software and dedicated people, supporting lenders every step of the way. Each of our products has revolutionized the mortgage lending process in some way, changing the way lenders lend and borrowers finance. 

As a software company, we think like a start-up, with every employee empowered and encouraged to be visionary. Teamwork and innovation define what we do as we take our customers into the future by providing the last lending solution they will ever need. 

The Technical Writer Senior Analyst will design and author end user and technical documentation assets related to our suite of products and service offerings. This includes analyzing end users needs, working across various internal departments to understand software functional solutions, and ultimately producing written materials to be used by both internal and external clients. These materials may take the form of user manuals, how to guides, feature overviews, release notes, and or in platform help content. The goal of the Technical Writer is to take a complex software offering and allow our clients internal and external to easily understand that software and apply it to their needs.
- Minimum of a Bachelor's degree 
- Minimum of 2 years experience writing in a professional or college environment or equivalent experience .
- Minimum of 2 years PC skills including Microsoft Word, Microsoft PowerPoint, Adobe Acrobat, SharePoint. 

Preferred Skill Requirements ]
- Experience with HTML, Content Management System CMS , Camtasia, or screen grab software experience
- Experience with training or software and exposure to wide array of technologies  
- Basic knowledge of mortgage lending process

Professional Skills 
- Ability to work as a team member, in a process and deadline driven environment 
- Superior communication written and oral and interpersonal skills 
- Excellent organizational, multi tasking, and time management skills 
- Ability to quickly learn systems and transfer that knowledge into documentation in a variety of medias
- Display flexibility with regard to changes in scope and deadlines 
- Ability to manage and prioritize multiple deliverables

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