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Mobilization Associate Manager

Job Location: CA - San Francisco

Regional Description: West

Job Number: 00600782

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- Job description

Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.
 
People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.
 
Business Process Specialization professionals apply expertise in a specific business process delivery capability (or capabilities) to ensure services are delivered in a manner consistent with our Standard Delivery Solutions and Service Level Agreements and drive continuous improvement.
 
The Mobilization Associate Manager is responsible for end to end delivery of the transition starting from planning to execute to stabilization post go live. This role is expected to have hands on experience in managing project financials, technology deployment and recruitment activities. 
  • Transition Execution – Execute the end to end transition of medium deals spread across geographies/DCs. Facilitates “noiseless” transitions by anticipating, identifying and escalating when needed to resolve issues
  • Financials - Defines detailed costs and benefits of a given solution/Workstream of a Service Transition program
  • Due Diligence - Performs Due diligence/ Opportunity Identification exercise for the new deal and submit the recommendation for outsourcing based on the current capabilities.
  • Sales Support - Supports sales teams by providing response materials and information on BPO Transition capabilities
  • Governance - Ensure the governance adherence even beyond go-live phase up until the project is stabilized from Operations, Management and Customer standpoint.
  • Client Relationship - Manages internal/external client relationship within their area of responsibility
  • Change Management - Enhance customer and the internal managements experience during the change management cycle.
  • Lead the migration of client engagement as the Lead when an opportunity translates into new business.
  • Develops the communication strategy and communication plan for global/location/team specific initiatives to generate momentum, raise awareness and influence behaviors across the organization
  • Develop & maintain Domain specific BPO Credentials, Client Visit Decks, Case Studies & Transition Methodology
  • Interaction with client and client teams, Set up governance for regular review etc.
  • Perform the task of a transition lead/ Global PMO (Managing Transition Financials/Budget) / Global Technology work enablement (managing Client tech set up and Accesses through Technology team) or Global People Enablement Lead (manage Hiring through recruitment team)
  • Measure or help enable the team on Operation Excellence parameters to ensure 100% compliance on OE (operational Excellence) of the given project
Basic Qualifications:
 
  • 6 years of overall work experience
  • 3 years of direct experience in project management
  • Bachelor s degree or an additional 3 years of overall work experience
 
 Travel Requirement:
  • Open to work in flexible working shifts as per project requirement 
 Preferred Skills and Experience:
  • PMP, Prince2, PgMP or any Six Sigma certification
  • Bachelors degree
  • Demonstrated ability to lead a team of up to 5 to 7 resources
  • Working knowledge of business processes in a functional area such as procurement, supply chain, customer relationship management, finance & accounting, etc.
  • Pre-Contract Transition configuration and planning
  • Transition program management
  • Technology and environment enablement

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