Meet the authors

Penelope Prett

Chief Information Officer

Merim Becirovic

Managing Director—Global IT, Enterprise Architecture​

Tom Bruss

Director – Global IT, ServiceNow

Steve Collins

Managing Director – Global IT, Chief Information and Process Architect

Sarah Dugan

Managing Director – Global IT, Change and Adoption

Patrick Engelking

Associate Director – CIO Enterprise Insight

Don Galzarano

Managing Director – Global IT, Enterprise Architecture

Eli Lambert

Managing Director - Global IT, Finance Applications

Tony Leraris

Managing Director – Global IT, Live Technology Services and Support

Rahul Maheshwari

Managing Director – Global IT, Intelligent Technology Operations

Shane Marshall

Managing Director – Global IT, Client and Market Technology

Mark Martynus

Managing Director – Global IT, CIO Applied Intelligence

Tami McNairy

Senior Manager, Program and Delivery Lead, Accenture

Karen Odegaard

Managing Director – Global IT, Digital Worker Technology

Rich Palumbo

Managing Director – Global IT, Intelligent Technology Operations

Jason Pucker

Director – Global IT, Change and Adoption

Stephen Redmond

Senior Manager – Global IT, CIO Applied Intelligence

Suhas Sane

Managing Director – Enterprise Architecture

Chris Schaaf

Managing Director​ – Global IT, HR Technology

Surendra Ss

Managing Director - Global IT, Live Technology Services and Support

Melissa Summers

Managing Director – Global IT, Corporate Technology

Ryan Tweedie

Managing Director – Global IT, Human Capital Management Technology

Jason Warnke

​Managing Director – Global IT, Digital Experiences Lead

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