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Retail consulting


A new reality for the near future of retailing

Retail’s responsible reset


Find out how consumers are planning for the holidays with greater precision


Store of Tomorrow

Reset your stores to fully integrate online and offline to deliver services and experiences that meet evolving consumer expectations.


Bringing AI-powered solutions to transform marketing, merchandising and supply chain for retailers.

Retail ESG & Sustainability

Integrate environmental, social and governance into every retail department and business unit to connect profit with sustainability.

Retail Sourcing

Reset retail sourcing to be a strategic asset for retailers, while pivoting the function to digital ways of working.

Retail Supply Chain

Futureproof your local supply chain to strategically meet shifting consumer preferences, including last mile and sustainable delivery.

Retail Workforce

Redefine the future of work and create omni-connected experiences to skill and scale a future-ready retail frontline and corporate workforce.

Digital Retail

Transform your customer shopping experience across digital channels and stores, and re-shape P&L to adapt profitably to the changing landscape.

Retail Cloud

Futureproof your technology with cloud and develop ecosystem partnerships to enable consumer experiences with speed and agility.

Retail Merchandising

The role 'retail merchant' is being reinvented through automation to provide predictive insights.

Digital makeover at The Body Shop

The Body Shop adopts cloud-based IT to lay foundation for growth.

Amplifon turns up the volume on workforce learning

Global hearing aid retailer Amplifon launches new cloud learning solution with mobile-first design for an enhanced user experience.

Boots: Prescription for success

Boots grows its online prescription market share with an enhanced patient experience.

What's new in retail


Omni-connected retail workforces—a new dynamic

Creating value for retail employees through omni-connected experiences.


Retail consumer trends in purchasing

Discover what’s really driving retail purchasing today.



Scaling ESG solutions in fashion

Discover the actions and solutions for fashion leaders across seven sustainability priorities.


Retail leaders

Jill Standish

Senior Managing Director – Global Lead, Retail

Brooks Kitchel

Senior Managing Director – Accenture Strategy, Retail

Lori Zumwinkle

Senior Managing Director – Retail Lead, North America

Laurent Thoumine

Senior Managing Director – Retail Lead, EMEA

Retail news