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Workday Learning Administrator
Mexico City
Job No. 13872088
Full-time - Remote
Descripción De La Posición
DARE TO BE A PART OF THE CHALLENGE! COME AND JOIN OUR TEAM TOGETHER WE CAN MAKE THE DIFFERENCE!
Did you know that Accenture is leading the digital transformation in the World?
Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Our main purpose is to collaborate with our clients, so they can become high-performance businesses. Accenture is present in more than 200 cities, 49 countries and approximately 732,000 employees worldwide.
Offer
- Career development according to your profile and interests.
- Work in one of the best companies and feel proud.
- Access to an innovative methodology and tools.
- Direct contact with experts worldwide.
- Use of work schemes and cutting-edge technologies.
- Constant training.
- Work environment based on teamwork and collaboration.
- Participation in International Projects
Accenture does not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered by local law.
Workday Learning Administrator is responsible for managing, configuring, and supporting the Workday Learning Management System (LMS) to deliver a seamless and effective learning experience across the organization. This role functions as the primary technical and functional expert for the Workday Learning module within the broader HCM ecosystem.
Responsibilities:
1. System Administration & Configuration
Maintenance: Administering the Workday Learning system, including user administration, security settings, and global configurations.
Integrations: Ensuring smooth and accurate data flow between Workday Learning and other Workday modules (like HCM) or external HR systems.
Updates: Staying current with Workday releases, testing new features, and implementing required system enhancements to optimize the learning experience.
Data Integrity: Conducting regular system audits and quality checks to ensure data accuracy and compliance with organizational and legal standards.
2. Content & Program Management
Course Management: Configuring and managing the entire learning catalog, including creating, editing, and updating courses, lessons, and multi-part learning programs.
Deployment: Managing learning assignments, prerequisites, equivalencies, and enrollment, often using automated Learning Campaigns to target specific employee groups.
Logistics: For instructor-led training (ILT) or blended courses, managing offerings, scheduling, waitlists, and instructor assignments.
3. Reporting & Analytics
Data Analysis: Generating reports and developing dashboards (using Workday Report Writer) to monitor training progress, completion rates, and system usage.
Effectiveness Measurement: Analyzing LMS data to measure the effectiveness of learning initiatives and provide actionable insights to Learning & Development (L&D) stakeholders.
4. User Support & Training
Troubleshooting: Acting as the primary point of contact for end-users and managers, troubleshooting issues related to enrollment, course access, completion tracking, and system errors.
Support & Documentation: Providing technical assistance and developing user-friendly resources (e.g., how-to guides) to ensure successful system adoption.
Requisitos
Required Skills
Technical Workday Learning certification and 2–5 years of hands-on experience in Workday Learning administration, configuration, and reporting are strongly preferred.
Functional Strong knowledge of general LMS best practices, instructional design principles, and compliance requirements.
Analytical Excellent problem-solving, analytical, and troubleshooting skills. Proficiency in building reports and analyzing data.
Soft Skills Strong attention to detail, organizational skills, and clear communication abilities for collaborating with stakeholders and supporting end-users.
Preferred
Workday Pro or other Workday-specific certifications related or HCM modules.
Important:
This position is based in Mexico City under a hybrid model and requires on-site presence at the client’s location.