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Cash Collection Specialist with German (flexible hybrid from Warsaw)
Warsaw
Job No. r00323682
Full-time - Hybrid
Descrição
WHO WE ARE
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.
Operations drives business value and outcomes to advance our clients on their journey to intelligent operations through our innovative operating engine — SynOps. We transform business processes to achieve sustainable growth by optimizing people, technology, data and intelligence.
You will be part of a collaborative team working closely with Finance Operations and contributing to core order‑to‑cash activities. In this role, you will focus on cash collection for B2B customers, supporting the timely recovery of outstanding receivables.
Your responsibilities will include managing customer payment follow‑ups, resolving payment‑related inquiries, reconciling cash receivables, and ensuring collections activities are completed accurately and on time.
THE WORK
Building and maintaining positive relations with B2B customers.
Regularly updating on account status, overdue payments, and credit limits.
Assisting in forecasting overdue payments based on historical records.
Generating and sending missing invoices, account statements, as well as assisting with documentation for write-offs when requested.
Following up with customers regarding overdue invoices via email or telephone.
Providing support with credit‑related customer requests and contributing to the resolution of payment issues.
WHAT’S IN IT FOR YOU
Enhance and expand expertise in collections within a business-to-business (B2B) context, with a focus on payment terms, credit limit management, and effective dispute resolution.
Gain valuable experience in financial analysis and forecasting cash flow, enhancing your understanding of financial operations and risk assessment.
Thrive in a dynamic workplace that values and celebrates diverse perspectives. Contribute to an innovative environment where your input drives process improvements and operational efficiencies.
Requisitos
HERE’S WHAT YOU’LL NEED
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Knowledge of English (min. B2 level) and German (min. B2 level) language.
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Full-time availability (8 hours from Monday to Friday).
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Min. 1 year of experience in Credit, Collections or Accounts Receivable operations.
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Excellent communication and interpersonal skills, both written and spoken (B2B (Business-to-Business setting)).
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Knowledge of Microsoft Excel and familiarity with SAP.
Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they don't meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.
WHAT WE OFFER
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Flexible hybrid mode of work with occasional in-office presence required.
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Full-time employment contract.
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Using foreign language and new technology solutions daily, cooperating with various global Clients.
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Individual support of a People Lead and a specific path of professional development.
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A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).
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Employee Assistance Program - legal, financial, and psychological consultations.
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Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.
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Paid employee referral program.
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Private medical care, life insurance.
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Access to the WorkSmile platform (possibility of using a wide range of products and services, including the Multisport card).
WHAT WE BELIEVE:
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Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.
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All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.
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Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.
Clicking apply I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes, and that it is a data controller within the meaning of GDPR. More information about Accenture (and if necessary also its representative) can be found here: https://www.accenture.com/pl-pl/privacy-policy
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