Descripción Del Puesto

There will never be a typical day at Accenture Digital, but that’s why people love it here. The opportunities to make a difference while working on exciting client initiatives are limitless in this ever-changing space. Our clients operate at scale in international markets – you’ll be working with famous brands and household names – no worrying about how to explain what you do to your family again!

We are looking for a Digital Commerce Associate manager in Málaga

Work cooperatively to enable the execution delivery or product work for Digital Commerce projects, by creating, implementing and managing client portfolio to achieve customer expectations. Engage key stakeholders and participate them on monitoring and reporting progress. May have responsibilities for the financial and operational management. Wide latitude in decision making and determination of objectives and approaches to critical assignments. Manage large complex digital commerce teams and /or work efforts ensuring high levels of quality and added value to the client.

Key Responsibilities

  • Across multiple digital commerce projects performs business operations activities such as reporting & tracking, demand/supply, managing risk/issues at a project level or account. Drives project success with minimal supervision

  • Scale a new End-to-End Digital Commerce approach across our activation network that rivals all competitors and delivers on dynamic delivery through E2E relevant services (Demand Generation, Intelligent Commerce, Data & Analytics, Supply Chain, Customer Services)

  • Forecast and track the portfolio of projects and functions

  • Design appropriate management reports/scorecards that articulate financial results and highlight inefficiencies

  • Develop and improve standardized operational processes

  • Drive and implement continuous improvement and optimization programs for operational processes

  • Drive the Gen 4/5 agenda in the program

  • Identify and work with Account Leadership on management of the sales opportunity/new business process

  • Ensure delivery/products and operations programs and related work teams have a clear strategy and approaches in place that link to the overall program or account blueprint

  • Ensure that business operations and related work teams have clear strategies and approaches in place that link to the overall program or account blueprint

  • Manage resources dedicated to Business Commerce Operations environment

  • Help identify leadership roles and ensure succession plans are in place for each key role

  • Ensure appropriate communications plans are in place at the program or account level

  • May participate in/lead special projects as needed

  • May support organization transformation and communication efforts as needed

  • Requires identifying and assessing complex problems for area of responsibility. Creates solutions in situations in which analysis requires an in-depth evaluation of variable factors.

  • Requires adherence to strategic direction set by senior management when establishing near-term goals.

  • Interaction with senior management at a client and/or within Accenture, involving matters that

  • Develop new content solutions to fully leverage the converged divisions of sales, marketing & customer service to execute on the vision of best customer experiences every time, everyplace, everywhere 

  • Create provocative POVs & platform speeches on Digital Commerce Services to drive innovation and thought leadership in the industry and market

  • Develop new metrics that properly evaluate the Digital Commerce Services experience giving Digital Commerce Operations a proprietary scorecard with which to evaluate our activation standards

  • Develop new commerce solutions to fully leverage the converged divisions of sales, marketing & customer service to execute on the vision of best customer experiences every time, everyplace, everywhere 

  • Create provocative POVs & platform speeches on Digital Commerce Services to drive innovation and thought leadership in the industry and market

  • Work with data and analytics to create a predictive behavioral approach that demonstrably delivers business outcomes for clients

MÁS INFO


Qualifications

Requirements:

  • Strong written and verbal communication skills.

  • 100% proficiency in English and Spanish.

  • Proven Digital Commerce and/or Marketing Experience

  • Ability to lead multiple projects and drive change

  • Ability to communicate and work with all levels of internal management and external clients to complete assignments

  • Ability to work in a multinational environment and to effectively create partnerships with senior staff

  • Work as a team player. Ability to lead, manage and develop talent.

  • Work effectively and cooperatively with customers, co-workers, vendors, and/or management.

  • Handle fast paced and challenging job demands.

  • A superior work ethic and a dedication to the highest work quality and job excellence.

Todas las decisiones de empleo se tomarán sin importar la edad, raza, credo, color, religión, sexo, origen nacional, ascendencia, grado de discapacidad, estado de veterano, orientación sexual, identidad o expresión de género, información genética, estado civil, estado de ciudadanía o cualquier otro motivo o circunstancias protegidas por las leyes federales, estatales o locales.
Actualización Covid-19: La seguridad y el bienestar de nuestros candidatos, nuestra gente y sus familias sigue siendo una prioridad absoluta para nosotros. Hasta que las restricciones de movilidad lo permitan, las entrevistas continuarán realizándose virtualmente. 

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