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Oferta



Fjord- Senior Interaction Designer- Madrid

Lugar de trabajo: Madrid

Regional Description: Spain

Número de oferta: 00607299

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- Descripción del puesto

Senior Service & Interaction Designer

At Fjord, Service & Interaction Design are at the heart of our design process. Our service and interaction Designers are a diverse team of strategic, empathetic thinkers and deep interaction specialists who envision and craft experiences from service design to digital product creation.

 

The Senior Service and Interaction Designer leads interaction design and service design activities on projects, including client workshops, creative brainstorms, interaction design, and service design definition. This is your opportunity to be part of a team that is creating positive impact for our clients and the world by creating products and services that people love.

 

As a team, we:

      Create products that demonstrate outstanding service and interaction design for our clients and their customers.

      Drive the development of the discipline and practice in our studios.

      Lead, lean in, be creative, and have fun.

 

As a Senior Service & Interaction Designer, you:

      Uncover user needs through research, develop deep insights, generate concepts, and craft how people will interact with the products and services we design.

      Lead Service & Interaction Design activities on projects, including client workshops, creative brainstorms, and interaction and service design definitions.

      Explain, discuss, and justify design decisions eloquently. Give effective feedback and direction to more junior members of the team.

      Manage all Service & Interaction Design activities at the project level.

      Own all Service & Interaction Design deliverables. Evaluate output of other interaction and service designers to ensure quality of design work.

      Frame and tell the story of design solutions. Present the communication of research findings, conceptual ideas, detailed design, and design rationale both verbally and visually.

      Be a Fjord ambassador, attending and helping to plan studio and community events, workshops, and conferences.

 

Working together, we will:

·       Have specific opportunities to use our craft to make a difference in people’s lives.

·       Engage in ongoing activities that enable us to learn, practice, and evolve our discipline.

·       Collaborate on products and services that change the way our clients do business.

 

Set yourself apart:

·       Ability to learn new software quickly; experience with Microsoft Office, Adobe Creative Suite, Sketch, InVision, Axure, Confluence, or JIRA is a plus.

·       Extensive knowledge of and experience with driving and applying user-centered design processes. Accustomed to working collaboratively with customers and cross-functional team members.

·       Understanding of areas of specialization within the greater design landscape, including but not limited to Design Research, Visual Design, and Content Design; willingness to broaden your own skillset into adjacent specializations while refining mastery of primary skillset.

·       Proficient in creating experience maps, user journeys and service blueprints, interaction models, flows, and wireframes.

·       Proficient with rapid prototyping methods, ranging from paper sketching to digital prototypes.

Your experience:

·       5-7 years of in-depth knowledge and experience of Interaction Design and Service Design across varied users, business problems, and devices.

·       Bachelor’s degree or equivalent experience in a related field.

 

We are a family of Fjordians. Our living culture and borderless playground provide us with space to thrive, following simple core values that inform everything we do. Be adventurous. Bring a vision. Make an impact. Rely on empathy. Nurture collaboration. Stay transparent. Be bold and generous in all you do. 

 

Thanks to a unique partnership with Accenture, we’re able to do work that changes the world, and we’re always looking for kindred spirits.

 

We believe there is nothing more important than creating products and services that will positively impact the world in which we live. Creative, rigorous and effective Service & Interaction Design ensures that impact is realized. Join a team that is curious, creative, driven by empathy, and relentless in our pursuit of meaningful and impactful design. 

Permanent Transfer Requirements

When applying to an open internal position, all employees must meet the Permanent Transfers Requirements in Policy 500 – Permanent Position and Career Model Transfers.  A summary of the employee requirements are listed below.  See the policy for full information (link to policy is highlighted below).
• Employees must meet the requirements for the position, including the minimum and/or basic qualifications and performance requirements (Consistent With or higher rating as their most recent performance rating).
• Employees are expected to be in their current position for a minimum of 12 months before applying to a new position.
• If considering a cross-border position, please pay particular attention to the visa and/or work permit requirements.  In most cases, employees must already possess the appropriate work authorization for the country where the position is located.
• Employees participating in a group program for temporary international transfers, including those in the Global Careers Program (GCP), who are interested in applying to a posted internal position outside of their home location, need to comply with Policy 750 International Temporary Transfers for Groups (link to policy is highlighted below).
• Employees applying concurrently for more than one position must make the recruiter aware of the other applications during their first interview.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.

 

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