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Accenture SAP Leadership Council 2019

March 17-20, 2019 Loews Miami Beach Hotel | Miami Beach, FL
#ASLC2109

Accenture SAP Leadership Council 2019

Now in its 22nd year, the Accenture SAP Leadership Council is an exclusive, invitation-only program designed for senior-level business and technology executives across all industries and geographies.

LOCATION
Loews Miami Beach Hotel
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Insight. Roadmap. Action.

Christian Giana

Finance Transformation Director - Amadeus

Christian joined Amadeus in 1989 as Finance Manager for the R&D subsidiary of the group, based in Sophia Antipolis, France.
 

Christian holds a Master’s degree in Finance and Accounting from the ESA in Grenoble and the Legal and Taxes Certificate for the Diploma of French Chartered Accountants. He is a member of the Board of the French Association for Finance Executives (DFCG).
 

He began his career in an audit firm in Nice, France, and also spent 6 years with Dow Corning, in Sophia Antipolis, where he held various positions in the Finance and the Health Care Business Europe area.
 

Christian was appointed Finance Director in January 2001, responsible for the Finance Division in Sophia Antipolis site as well as being in charge of Financial Controlling for the worldwide R&D activities of Amadeus.
 

During the next 15 years, as the activity of Amadeus was steadily expanding in size, business diversification and geographical presence -the R&D center in Sophia Antipolis reached 5,000 employees - he has been involved in several large projects, including in particular the set-up of new R&D centers around the world, the largest one being opened in 2012 in Bangalore, India.
 

In 2015, reporting to Amadeus Group CFO, he was appointed Program Director of Global Finance Template, a large transformational redesign of the Finance processes, systems and organization for Amadeus Finance worldwide. In 2017, two other programs, Order-to-Cash and Corporate Project Portfolio Mgt, were also grouped under his responsibility to form the worldwide Finance Transformation Program of Amadeus, largely built on SAP/4 Hana suite of Financial, Reporting, Billing and Portfolio Management (PPM) applications.
 

The first pilot migration of a group of companies in USA and Central America was performed successfully in July 2018, followed by the main migration milestone of another group of larger Amadeus companies covering three continents, and including the headquarter company in Spain, that happened in January 2019.

 

Herman Schuster

CDO – Head of IT, Arlanexo

In 2016, Dr. Hermann Schuster became Head of IT and CDO at Arlanxeo, a global manufacturer of synthetic rubber with 4000 employees and 3.2 billion sales.
 

Before joining Arlanxeo, he worked in different IT and Controlling management positions at Bayer and Lanxess. 
 

He graduated with a degree in Business Administration and Chemical Engineering and completed a PhD in Business Administration at the University of Stuttgart, Germany. 

Steven Birgfeld

Vice President – Information Technology & Services, Blue Diamond Growers

Caspar Borggreve

Senior Managing Director Lead – SAP Business Group

Christophe Mouille

Senior Managing Director – Industry X Ecosystem and Partnerships Lead

SAP Speakers

Alex Atzberger

President – SAP Customer Experience – SAP

Alex Atzberger leads SAP’s customer relationship management (CRM) business unit. In June 2018, SAP C/4HANA was launched under his leadership, an integrated suite of solutions for customer experience, marking a strategic move on behalf of the company to win market share in the CRM space. In this role, Alex is also responsible for the integration of Callidus, Gigya, and CoreSystems into SAP.
 

Prior to his current role, Alex was President of SAP Ariba, the world’s largest, most global business network. Under his leadership, the business more than doubled in size and the brand became synonymous with Alex’s vision to #MakeProcurementAwesome. A 13-year veteran of SAP, Alex also worked as Chief of Staff to SAP CEO Bill McDermott and ran SAP’s China Growth Plan and Fast Growth Market business from Shanghai.
 

Over the course of his career Alex developed a passion for driving mission-driven growth. His international background has attuned him to be a believer in diversity and the benefits of global business. He holds an MBA from Harvard Business School and a Bachelor of Science in Finance and International Business from New York University’s Leonard Stern School of Business. In 2013, Alex was selected as a Young Global Leader by the World Economic Forum. He lives with his wife and dogs in New York City.

Adaire Fox-Martin

Executive Board Member – SAP SE, Global Customer Operations Lead – SAP

Adaire Fox-Martin is a member of the Executive Board of SAP SE, leading Global Customer Operations. She spearheads SAP’s business in EMEA, MEE and Greater China with a resolute focus on the success of over 135,000 customers. Adaire works closely with development and support leaders while overseeing SAP’s industry go-to-market efforts and field execution, which she leads in tandem with Jennifer Morgan. Adaire is passionate about helping customers realize greater business value through technology. She maintains an unwavering commitment to the company’s vision of helping the world run better and improving people’s lives.
 

Adaire was most recently president of SAP’s business in APJ, where she ran the company’s multi-functional sales and operations organizations. Her inspirational, authentic and empathetic leadership style served as the foundation for the company’s success across the region and put SAP on the list of the Top 10 Best Multinational Workplaces in Asia for two years in a row. She worked closely with all APJ market units to build a strong pipeline and solid sales execution, and to reignite a spirit of teamwork across the region where SAP was ranked #6 by the Great Place to Work Institute in April 2017.
 

Prior to that, Adaire was chief operating officer of SAP APJ. Before this role, she was senior vice president for Industry Business Solutions, where she was responsible for defining SAP’s strategy for long-term industry investment and the industry go-to-market for APJ. She joined the company as the head of Public Sector for APJ in 2008 from Oracle Corp. In total her career in the IT sector spans more than a quarter century, including leadership positions across APJ and Europe in sales, business development, consulting, and education.
 

A graduate of Ireland’s prestigious Trinity College, Adaire is a respected thought leader and a frequent speaker at seminars and conferences. She is regularly featured and quoted in publications across multiple geographies as a passionate advocate of workplace inclusivity and fulfillment.
 

In 2017 and 2018, she was named to Fortune Magazine’s Top 50 Most Powerful Women International List. She champions SAP’s One Billion Lives (1BL) project, an initiative to improve the lives of one billion people around the world. A winner of the SAP Asia Pacific Japan (APJ) Distinguished Leader Award, Adaire embodies SAP’s leadership principles: ensuring customer success, driving simplicity, and developing amazing talent.
 

Jennifer Morgan

Co-CEO, SAP

Jennifer Morgan is responsible for SAP’s strategy, revenue and customer success in the Americas and Asia Pacific Japan, regions encompassing more than 43,000 employees and nearly 230,000 customers. Jennifer was appointed to the SAP Executive Board in 2017, and, together with Adaire Fox-Martin, leads SAP’s Global Customer Operations. She is a principal driver of SAP’s growth and innovation strategies, and works closely with SAP’s development and support leaders to ensure consistent execution of sales and customer operations in the more than 130 countries where the company operates.
 

Prior to being named to the SAP Executive Board, Jennifer served as president of SAP North America, where she led the region’s rapid shift to the cloud, sharpened the focus on growth and innovation for more than 155,000 customers, and helped preserve a culture that earned SAP North America its first ever listing on Fortune’s 100 Best Companies to Work For. Jennifer was also instrumental in the region securing its place as a leader in the areas of diversity and inclusion through programs like Autism at Work, and particularly the company’s receipt of EDGE certification – a recognition awarded by the World Economic Forum recognizing the company’s commitment to gender equality and equal pay in the workplace.
 

Jennifer has served in several other leadership roles for SAP since joining the company in 2004. As head of SAP North America’s public sector organization, and later as president of its Regulated Industries business unit, she was a recognized thought-leader on government and public sector technology innovation, represented SAP to the U.S. Government, and testified before the United States Congress on technology and acquisition issues. Earlier in her career, Jennifer served in various management roles at Siebel Systems, and Accenture.
 

Jennifer has been named one of Fortune Magazine’s Most Powerful Women in Business and by Forbes as one of the Most Powerful Women in the World and Technology. She is a proud graduate of the James Madison University in Harrisonburg, Virginia. Jennifer serves on the Board of Directors of the Bank of New York Mellon, a global leader in investment management and investment services, as well as on the non-profit board of the National Academy Foundation (NAF) and the Board of Advisors at James Madison University’s College of Business.

Agenda

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5K Fun Run on the boardwalk

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Welcome

Christophe Mouille and Caspar Borggreve, Accenture

Realizing the Smart Enterprise - underpinned by S/4HANA

Ignacio Garcia, Vodafone

 

Vodafone, one of the world's leading telecommunications players, is on a groundbreaking transformational journey to become a Smart Enterprise with the consumerization of IT and near-touchless processes.

 

In this session, Ignacio Garcia, CIO of Corporate Information Systems at Vodafone, will share insights into the realization of the Vodafone Smart Enterprise vision, the power of applied intelligence and the rewards to be realized by turning challenges into success.

HSBC’s simpler, better, faster HR services

Alex Lowen, HSBC

 

HSBC have recently completed a significant phase in their HR Transformation, going live in August 2018 with an SAP-SuccessFactors HR suite in over 64 countries, across 230,000 staff and 55,000 contractors. This included the implementation of a new data model, global processes, reporting capability, HR portal, knowledge management and case management tools. The deployment was unprecedented for HSBC, their partners, and the market in terms of size, scale and complexity. The go-live was considered a success with over 260,000 unique users to the new systems in the first three months, however the process to get there wasn’t without challenges or the deployment without teething issues. HSBC will share their journey and their experiences of the last three years, including insights around lessons learned.

Experience matters

Mike Sutcliff, Accenture
Adaire Fox-Martin, SAP

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Applying the “Rule of 1”: Orica’s 4S digital transformation program

Gabriela Azzali, Orica

Innovating in complex global templates

Mauricio Mazza, Daimler

Collaboration and CX

Paul Daugherty & Brian Whipple, Accenture
Alex Atzberger, SAP

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Cocktails in the myConcerto Lounge

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Yoga on the beach

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Future Systems

Annette Rippert, Accenture

From old to new - Modernizing our business to compete in a rapidly changing environment

Thaisa Hugenneyer, FMC
Sandra Marsden, FMC

Enabling "Epic” M&A execution interim reporting with SAP HANA: DuPont’s ‘Data in Hub’ approach

Andrew Blyton, Dupont

Customer experience

Julie Sweet, Accenture
Retha Hunsiker, Duke Energy
Jen Morgan, SAP

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Harmonie—A major business transformation

Eric Doucet, Pierre Fabre

 

Pierre Fabre is the second largest dermo-cosmetics laboratory in the world and the second largest private French pharmaceutical group. Based in France, Pierre Fabre is present in 47 countries.

 

In a three-phase project known as Harmonie, beginning in January 2018 and scheduled to complete in 2020, Pierre Fabre is embarking on one of its most significant and strategic transformation initiatives ever. In a greenfield approach, designed to maximize the company’s ability to harmonize processes across a range of entities, the company is setting out to build an intelligent IT platform based on SAP S/4HANA and Ariba. In this session, Eric Doucet, Director of the ERP Program at Pierre Fabre, will explain how the solution, which consolidates 11 systems into one SAP instance, will enable Pierre Fabre’s employees to operate with more agility to support the company’s strategic growth initiatives. To accelerate the design and build-out of the solution, Pierre Fabre will leverage Accenture myConcerto.

Evonik Nex Gen ERP

Thomas Meinel, Evonik

Building a new GRANITE foundation: Briggs & Stratton’s SAP S/4HANA journey

Brian Olsson and Todd Mackay, Briggs & Stratton

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Welcome

 

Intelligent Enterprises Arising out of Value Chain Disruption

Don Schulman, Accenture

Shaping the purchasing function to drive growth: MyMarket - the new place to buy @ L’Oréal

Jerome Perlikowski, L’Oréal

Business simplification via S/4 in the public cloud

Frank Westerhof, Shell

 

Shell and a consortium of oil and gas companies are co-innovating with SAP and Accenture to develop a public-cloud, market-standard for the oil and gas industry - harnessing SAP S/4HANA Cloud. The adoption of this market-standard will help enable a transformational business simplification journey that is at the heart of Shell’s future business strategy. In this session you will hear about the collaboration with the industry consortium, new value propositions that Shell aim to unlock through multi-tenant ERP solutions, how strategic partners like SAP and Accenture are helping Shell scale, and the first milestones now achieved in the execution of this transformation journey.

Supporting an agile, fast pace company through finance transformation

Christian Giana, Amadeus

 

In this session, Christian Giana – Finance Transformation Director at Amadeus will share details of the company’s transformational redesign of its finance processes, systems and organization. With intelligent finance as its goal, Amadeus has already achieved several go-lives of its new finance solution, built largely on the SAP S/4HANA suite of financial, reporting, billing and portfolio management applications. The first pilot migration of a group of companies in the US and Central America was performed successfully in July 2018, followed by the main migration milestone of another group of larger Amadeus companies covering three continents, and including the company headquarters in Spain, in January 2019. Hybris Billing is also in pilot. An innovative analytics architecture is also in scope.

Re-inventing IT with S/4HANA—Building a scalable IT architecture and organization to become business innovation partner

Herman Schuster, Arlanxeo

 

With 4000 employees and €3.2 billion sales, ARLANXEO is a key global player in the development, manufacture and marketing of high-performance rubber. Formed as a joint venture between LANXESS and Saudi Aramco in 2016, ARLANXEO has been fully owned by Saudi Aramco since April 2018.

 

During this session, Dr. Hermann Schuster, Head of IT and CDO at ARLANXEO, will share the company’s roadmap for separation from LANXESS and the digitization of operations in its two business units and 20 plants in nine countries.

 

The roadmap for future growth and full separation by 2021 will see ARLANXEO adopting SAP S/4HANA as its ERP core and digital enablement platform. Hear how ARLANXEO is targeting harmonized business processes, improved business partner integration and a lean, future proof IT application architecture across core processes including production, supply chain and logistics and B2B marketing and sales.

Enabling innovation and insight: Carlsberg’s transition to the Microsoft Azure public cloud

Jawaz Illavia, Carlsberg

 

The Carlsberg Group is one of the leading brewery groups in the world today, with a large portfolio of beer and other beverage brands. More than 40,000 people work for the Carlsberg Group, and their products are sold in more than 150 markets.

 

Accenture and Avanade worked closely with Microsoft and SAP to help Carlsberg transition its core infrastructure and business-critical applications to the Microsoft Azure public cloud in less than six months. The move provides Carlsberg with a modernized, dynamic and agile platform for its enterprise solutions, enabling digital innovation and helping the company gain more visibility into its IT operations. The transition covered more than 150 terabytes of data on 600 servers and 200 applications that serve more than 10,000 employees, including the whole SAP application suite. In this session, Jawaz Illavia, head of commercial and digital technology services for Carlsberg will reveal some of the lessons learned along the way.

Closing remarks

Christophe Mouille, Accenture

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Breakout Sessions

Explore the changing face of finance on the journey to the intelligent finance function

Technology is no longer a barrier to transformation. In the digital world, the new challenge is the changing face of finance and the role of the finance professional. Finance is becoming the executor of business strategy and the finance professional an architect of business value. At the core of this transformation, the question remains how to effectively harness the power of SAP S/4HANA, innovate on the edges and go beyond the core finance processes. In this session, we explore how the SAP digital platform creates a digital core that leverages standard capabilities augmented with robotics, machine learning, AI and predictive analytics, allowing the finance organization to evolve from its transactional and control-oriented mindset and move towards the edges of the capability in planning, analyzing and advising the business. Furthermore, we will share our research and perspectives and discuss with our clients how they are progressing on their journey to the intelligent finance function.

Speakers

Santiago Franco, Amadeus
Peter Hamilton, Bridgestone
Thaisa Hugenneyer, FMC
Constantin Holzner, Accenture
David Davidson, Accenture

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Change drivers in enabling a new customer experience

Customer experience is the battleground for brands today. Winning in an experience-led market means being hyper-focused on the customer and agile enough to offer new, connected experiences that flex to accommodate individual needs. Using intelligent technologies, companies can gain new touchpoints with customers, more insight into their customers and unlock new opportunities. Through a dialogue with clients who are on their journey to enable a new customer experience, this session will explore where they want to go, how they got started, what they are learning along the way, and how SAP C/4HANA enables their journey.

Speakers

Todd Wilson, Cooper Tires
Scott Crider, San Diego Gas & Electric
Erik Mueller, Accenture
Kevin Doohan, Accenture

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Intelligent supply chain transformation: from cost optimization to driving growth

The supply chain of the future needs to be intelligent and serve as an engine for growth. This requires a more customer-centric design, supported by an improved operating model that harnesses the value of new technologies that adapt in real time and provide full transparency. In this session, we will explore the journey to the intelligent supply chain and how Accenture myConcerto can guide and accelerate this transformation. Furthermore, Blue Diamond Growers, Merck and Briggs & Stratton will share insights from their journey, and we will show new supply chain solutions and supply chain planning capabilities from Intrigo—now part of Accenture.

Speakers

Steve Birgfeld, Blue Diamond Growers
Brian Olsson, Briggs & Stratton
Randie Schlamowitz, Merck
Padman Ramankutty, Intrigo – Part of Accenture
Michel Roger, Accenture
Brad Pawlowski, Accenture

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Enrich your workforce experience through SAP SuccessFactors and SAP Leonardo innovations

The war for talent challenges organization to live up to rising employees, managers, and contingent workers expectations who expect workforce experiences that rival customer experiences. In this session, we will explore how their expectations are constantly evolving and being shaped by internal and external factors and how you can incorporate these factors into your workforce experience. We will also discuss how SAP SuccessFactors and SAP Leonardo innovations can enrich the workforce experience and how leading organizations are bringing this to life.

Speakers

Natalie Morton, Alexion
Andreas Buhl, Accenture
David Pereles, Accenture

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Strengthen business relationships with a digital human-centric approach

In a high-speed and complex digital world, people are struggling to find what they need, react quickly and keep up with changes. This session will show how design thinking and SAP Cloud Portal can help you redefine and reinvent the relationship and collaboration with your clients, suppliers, candidates and employees. Through a seamless, digital experience and a single point of entry into your organization, you can significantly enhance the experience that drives business relationships. Loblaw will share how their innovative approach strengthens the bonds with thousands of external vendors.

Speakers

Mike Harvey, Loblaw
Aurelia Sousa, Accenture
Vinzenz Kremer, Accenture

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Data strategy, quality, migration and governance in the era of intelligence

The intelligent enterprise runs on data, but many organizations still struggle to meet business user’s needs for easily accessible, real-time, quality data that reveals new insights, drives informed actions and can automate – or even eradicate – processes. In this session, we will explore how new technologies, including AI and cloud solutions, can help to improve enterprise data management and how Dow leveraged SAP HANA to create an industrialized data conversion capability that can efficiently handle multiple projects, including consolidations and divestitures. The solution powered Dow Chemical’s requirements for the largest chemicals industry merger ever.

Speakers

Acyr Luz, Accenture
Sean Mclaughlin, Accenture
Sabrina Yamashita, Accenture

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Applied Intelligence—Making intelligent SAP applications an enterprise reality

Designing, smart, intuitive and optimized business processes enabled by analytics, machine learning and AI to personalize customer engagement across channels, enhance revenue growth and optimize operations across the value chain is on every CEO’s agenda. This session will cover:

  • How leading organizations are planning, implementing and realizing value from new applied intelligence solutions based on SAP’s intelligent enterprise, data and analytics capabilities.
  • Value-targeting and analytics-enabled smart process design.
  • How to use SAP HANA, Big Data platforms, SAP BW/4HANA and SAP Analytics Cloud architectures for analytics needs ranging from real-time, embedded process analytics to enabling self-service enterprise reporting.
Speakers

Glenn Gutwillig, Accenture
Gourav Khare, Accenture
Karim Benaoudia, Accenture
Retha Hunsicker, Duke

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Reinvent possibility with Industry X.0

Industry X.0 is the digital reinvention of industry, where businesses use intelligent technologies to transform their core operations, their worker and customer experiences and ultimately their business models. This leads to new levels of efficiency, elevated worker and customer experiences, and new business models and revenue streams that are unlocked by smart, connected products, services and plants that are enabled by new ecosystems. In this session, we will discuss how new SAP intelligent solutions and technologies can enable Industry X.0. Faurecia will share how they see intelligent manufacturing, shape and execute innovation, and explore, test and create new products and services.

Speakers

Olivier Wettel, Faurecia
Jean-Christophe Ledoux, Accenture
Dave Rutkowski, Accenture

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Boost your intelligent enterprise journey by migrating and running your SAP applications in a public cloud Infrastructure

Becoming an intelligent enterprise requires a reliable, agile and scalable infrastructure. Cloud has matured to become the infrastructure of choice for SAP systems. Running in the cloud not only reduces cost, it accelerates core renewal, transformation and innovation. It also makes it easier to infuse intelligence and improve the user experience of your business applications and processes with intelligent technologies, including SAP Cloud Platform-based solutions. The journey to cloud is safe and proven: industrialized and automated execution generates faster value in a highly-secured environment and many of our clients have already reaped the benefits.

 

This session will show what can be achieved with a “lift and shift” of existing SAP systems and the provisioning of new SAP S4/HANA systems in the cloud through real-life use cases and lessons learned with Microsoft Azure, Amazon Web Services and Google Cloud Platform.

Speakers

Romain Groleau, Accenture
Vinzenz Kremer, Accenture

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SAP application management in the post-digital era

As leading organizations are driving their business with digital technology, the pace of change demands a new approach to SAP application management: one that is more responsive to business needs while driving value, speed and reducing cost. Liquid Application Management improves solution reliability and delivers business-relevant changes faster. With an automation-led approach to infuse significant efficiencies in IT operations, using modern engineering practices like Agile & DevOps, it helps our clients to rotate to and adopt new SAP solutions and technologies. This session will explore how Accenture myConcerto orchestrates intelligence, industry solutions and innovation to enable proactive application management that impacts business performance beyond typical SLA’s. It will also showcase how our clients are realizing business value and reduced TCO through Liquid Application Management.

Speakers

Mike Harvey, Loblaw
Saurav Purkayastha, Accenture
Rajesh Narayan, Accenture

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Manufacturing Success: Technology Transformation in the New Ecosystem

Companies throughout the industrial equipment industry are confronting massive change. Volumes of digital devices – and the data they generate – are surging. Crucially too, these devices and the customers that use them are growing more connected all the time.

 

There’s huge value trapped in the enterprise which can now be unlocked by digital technology – but the journey for most industrial manufacturers is just beginning.

Speakers

Brian Irwin, Accenture
Marco Paletti, Accenture
Kerstin Tinter, SAP

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Better patient outcomes and new growth through the intelligent life sciences enterprise

Waves of change are sweeping through the life sciences industry, not least the development of targeted, personalized therapies. These specialized medicines are expected to contribute to 52 percent of top-100 product sales by 2024. At the same time, healthcare consumerization means patients increasingly expect to monitor their health digitally and access health support on their terms.

 

To support life sciences companies in their pivot to the new, they need more agile, connected architectures. In short, they need an intelligent platform. It/s time to rethink the way we move forward with SAP S/4 and surrounding technologies like SAP Cloud Platform and Leonardo in order to drive better patient outcomes and new growth.

Speakers

Don Heiliger, Accenture
Geoff Schmidt, Accenture
Don Schulman, Accenture

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Is your enterprise modern enough to compete?

Rather than asking what’s changed in the Consumer Packaged Goods industry over the last decade, the more relevant question might be what hasn’t? The industry is undergoing a revolution powered by digital. Smaller, nimbler players are capturing consumers’ hearts, minds and wallets.

Speakers

Alberto Cavalli, Accenture
Laura Gurski, Accenture
Kim Madsen, Accenture

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Customer Experience and User Engagement Excellence: How We Get You There

Allow our combined team of utility SAP experts to answer all of your questions, concerns and road-mapping questions on improving customer experience and user engagement. We will focus on how Accenture’s best practice/process experiences alongside SAP technology can deliver not just a “traditional CIS” but a program that creates value along the CIS journey. Our value creation discussion will focus on intelligent automation, process optimization, customer experience/loyalty program implementation, user engagement, MDM functions and a framework for data-driven decision making through both real time and situational analytics.

Speakers

Dondi Schneider, Accenture
Cory King, Accenture
Miguel Gaspar Silva, SAP

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Transformation Enabled by New SAP: Oil & Gas Industry Journeys and Perspectives

The oil and gas industry is experiencing epic disruption with many oil and gas companies embarking on transformation journeys enabled by the new SAP ecosystem. In this session you will hear from your peers about their journeys to unlock new business value. Learn about how Accenture and SAP are investing in the oil and gas industry including the co-development of next generation Cloud ERP services, and through Accenture myConcerto helping oil and gas organizations plan and navigate their transformation journey.

Speakers

Valerie Jalufka, Accenture
Andrew Partington, Accenture
Benjamin Beberness, SAP

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Accenture myConcerto Lounge

Accenture SAP Leadership Council 2019
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