About Accenture

Accenture is a leading global professional services company that helps the world’s top businesses, governments, and organizations transform and innovate. With deep expertise in technology, consulting, design, and operations, we work with our clients to build their digital core, enhance their services, and achieve real, measurable outcomes.

Accenture Song brings together creativity, technology, and industry expertise to design experiences that make everyday life better for people and organizations.

Role Overview

At Accenture, the human is always at the center of everything we do. The Design Research practice at Accenture ensures that everything we deliver is grounded in a deep and contextual understanding of what matters to the people we are designing for.

The Design Researcher works with the project team leadership in defining the research track of work; assists with clearly articulating research objectives and approaches; supports the team in executing and analyzing primary research; and develops research materials and key deliverables.

This is your opportunity to be part of a team that is creating positive impact for our clients and the world through a powerful empathetic lens of the people we serve.

Key Responsibilities

Design Support

• Ensure the work is grounded in a deep and contextual understanding of what matters to the people we are designing for.
• Support and help lead design research activities including research planning, fieldwork execution, analysis, synthesis, research story, and deliverables.
• Define design research plans based on relevant research and business objectives.
• Support and help lead design research activities at the project level.
• Support new business development efforts by providing expert information in pitch efforts and client meetings.
• Attend and help plan studio and community events, workshops, and conferences as a Accenture ambassador.

Collaboration

• Work closely with cross-functional teams including designers, developers, business analysts, and project managers.
• Support the design team in preparing presentations, documentation, and design deliverables.

Project Contribution

• Help in coordinating small project tasks, ensuring timely completion of assigned activities.
• Participate in design reviews and brainstorming sessions, contributing ideas and insights.

Learning & Development

• Build skills in design thinking, user experience (UX), visual design, and service design methodologies.
• Stay updated on design tools, technologies, and industry best practices.