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Why Accenture? To discover the energy and commitment we devote to our customers by transforming their working method with the most advanced technologies. At Accenture, you'll grow as a member of an international network. Each day, you’ll make a difference using whatever makes you unique.
Digital Transformation Manager in area Communication Media & Technology
Use your knowledge and skills to support our customers in Customer Care and Marketing & Sales services digital transformation using Agile development models and applied AI solutions (Chat and Voice Bot) and Robotics.
In salesforce management projects, and Telco sector, you will:
- Design Business Support System architectures for sales operations (B2C and B2B)
- Integrate Operations Support and other Telco Systems with major market platforms (SFDC, SAP, Oracle, Adobe, MSN, Google, Genesys, AWD)
- Ensure Front End and Back End activities
- Implement omnichannel models, Marketing automation, Data management or orchestration systems
- Coordinate IT process and solutions design developing store (Consumer) and agency (SMB) networks for managing the team and its agents
Innovation follows a path which you will help design at Accenture. You'll help customers identify goals and achieve them by guiding them through a technological transformation. Find out how your skills can make a difference by making new application solutions into reality – just as our consultants did for Coop Italia. https://www.accenture.com/us-en/success-coop-italia
Why we would choose you? The challenges you face reflect your ambitions; this is your chance. To stand out and face them in the best way you have:
- You have ten years’ experience in one of the leading Telco companies and at least eight years in consulting companies focused on Communication Media & Technology or specialisation in contact centre outsourcing management
- You like to manage and work with a team
- You have an entrepreneurial spirit and passion for innovation and all its applications
- You speak and write English fluently
- You love to share and learn different things
- Every day is a new challenge for you and an opportunity to learn something new
Are you determined to face and beat off the challenges this role brings even if you don't have all the required qualifications? Apply and tell us how you can make a difference.
Find out how best to prepare for our selection process and discover what is important to us: https://www.accenture.com/it-it/careers
For further information, visit our website: professioni.accenture.it
For information on our Privacy Protection Safeguards art 13 L.679/2016 (GDPR) click here https://www.accenture.com/it-it/careers/privacy-policy
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Life at Accenture
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