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Service Management Transformation Consultant

Sede annuncio: Milan

Regional Description: Italy

Codice annuncio: 00498256

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- Descrizione profilo

 
Service Management Transformation Consultant
Milan
 
 
The candidate will participate to major transformation programs that impacts on our clients’ Organization, Processes and Service Management Technologies.
 
Activities include the following:

  • IT Operating Model definition
  • IT Service Management Processes design, re-engineering and optimization
  • Service Management Solutions implementation
  • Change management, support to client in the early stages of Service Management solutions adoption.
  • 3+ years consulting experience in Service Management
  • Experience in projects with a focus on IT process review and design
  • Experience in projects related to the implementation of market-leading Service Management Solutions (ServiceNow)
  • Ability to work independently and to lead small teams during all the project phases
  • Proficient English (both written and spoken)
  • Availability to travel
  • Certifications in ITIL and COBIT are a plus.


If you join Accenture you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career at Accenture and enjoy an innovative environment where challenging and interesting work is part of daily life.


We need people who are able to challenge conventional thought, offer unique perspectives and conceive more innovative solutions for our clients. Could you be one of them?

 

In Accenture Consulting you’ll team with experts from across Accenture and provide management and technology consulting work for our clients. In doing so, you’ll be at the core of the transformation of industries and governments in Italy and around the world. Because our clients span the full range of industries, you’ll have the opportunity to extend your expertise and deepen your knowledge of Information Technology.

 

What’s in it for you?

Our Accenture professionals receive comprehensive training covering business acumen, technical and professional skills development. You'll also have opportunities to hone your functional skills and expertise in an area of specialization. We offer a variety of formal and informal training programs at a number of levels to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with company-acknowledged Subject Matter Experts. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build and further develop your career.

Enjoy challenging and interesting work that requires innovation and creativity. Your entrepreneurial spirit and vision will be encouraged and rewarded, and your success will fuel opportunities for increased impact and rapid career advancement. You’ll also build the deep, valuable industry and functional expertise that will keep you relevant as you grow your career.

Accenture is committed to providing an accessible, inclusive, open and welcoming workplace environment for people with different abilities, backgrounds, lifestyles, sexual orientation, gender identity, needs and expectations to help each person achieve their professional potential.

Our Inclusion & Diversity strategy aims to eliminate all barriers and prejudices. We acknowledge the potential brought by difference and want to make the most of creative and innovative contributions.

Making the most of diversity is at the heart of our value system. By multiplying the value that each individual brings to us with their unique experience, education, opinions and approaches, we build an innovative work environment which is both collaborative and motivational.

Accenture honors it commitments under articles 1 and 18 of Law No. 68/1999 and gives special consideration to candidates in protected categories.

For further information, visit our website: professioni.accenture.it

For information on our Privacy Protection Safeguards (art13 L.196/03) click here.

Accenture is an equal opportunities employer.

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