Much discussion around government cybersecurity today revolves around the risk of losing sensitive data or perhaps even having data manipulated in harmful ways. But what sometimes gets lost in these conversations is something far more fundamental to government: citizen trust.
To be successful, citizens must be able to trust that the government has ensured digital operations are secure, safe and authentic. This becomes even more important as the government invests billions of dollars to deliver more services and execute more missions digitally.
Without that trust, basic government functions—whether taking a census, collecting taxes or managing health care—will be questioned and put in peril.
Next-generation services depend on citizen trust
On our national journey toward a more digital government, we are gaining steam—but citizen trust must remain high to continue the momentum.
Unbelievable connectivity, unforeseen threats
The Internet’s designers never imagined the degree to which it would become embedded throughout the world’s critical infrastructures. Security concerns back then focused on preventing physical failures of the Internet—now, new capabilities present more complicated risks.
To build trust with citizens, there are two broad categories in which federal leaders can take action to ensure that federal IT modernization efforts result in platforms and systems that are highly secure and resilient to cyberattacks.
Accelerating a digital trust turnaround
By taking action above and below ground, federal leaders can better protect federal operations, reduce the numbers and severity of cyber intrusions and help drive a trust turnaround for American citizens.