Copyright Agent_French
Descrição
The team is looking for an intelligent, resourceful, detail-oriented candidate for a legal process support role. The person will be responsible for reviewing content on the internet to make sure it does not violate client policies or legal regulations.
Responsibilities:
- Process and review content that has been flagged for review of potentially sensitive content
- Process and analyze complex legal removal requests efficiently and accurately for international complaints according to client guidelines and procedures
- Validate, investigate and respond to inquiries of an urgent or sensitive nature within established guidelines. This includes coordinating with client subject matter experts to respond to or support in response to inquiries and/or escalations which may include but not limited to external third parties, Client or Accenture.
- Comply with all client published policies and procedures and any legal and regulatory requirements that the company is obliged to adhere to
- Assigned and accountable for workable solutions and processes within a specific area of responsibility.
- Demonstrates speed, agility, critical-thinking, and problem-solving skills in their work and an ability to ramp up quickly
- Receive feedback and apply learnings quickly in changing environment.
- Escalates issues and questionable removals to Operations Manager or client Point of Contact as appropriate
- Addresses most non-routine issues
- Ensures all work is performed in accordance with SLAs and metrics.
- Responsible for activities assigned by the Operations Manager
Requisitos
We are looking for:
- Strong investigative and analytical skills
- Excellent Decision making skills -independent and within sub-groups
- Good knowledge of social media, associated technologies and online trends
- Can critically assess content strictly against client guidelines
- Preferred Qualifications
- French and English full proficiency is required
- Previous legal experience/studies or experience with legal processes
- Previous content review experience
- Professional Skill Requirements
- Results & detail oriented
- Strong written and verbal communication skills
About us:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com.
