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Retail data for Store of Tomorrow

maja 13, 2022

The critical importance of data in retail

1

What retail experiences should we now offer in store?

2

What operational capabilities are needed to deliver them?

3

What data and analytics are required to fuel those capabilities?

1. Data-driven retail experiences

Transforming the customer experience across the store

2. Data-driven retail employees

Investing in workers and workplace culture

3. Data-driven retail operations

Enhancing and optimizing all operations

Create the data foundation

Identify the “data atoms”

Find, prepare, and consolidate the data required to enable targeted customer experiences and retail operations.

Mash and enrich

Take first-party data, and mash and enrich it with a range of third-party external sources to create more compelling insights.

Build a data mesh

Create a data mesh that supports a more seamless customer experience while gathering data insights across different organizational domains.

ai.RETAIL

Transform marketing, merchandising and supply chain with our AI-powered analytics engine.

Put experimentation at the heart of the retail strategy

Ben Dunne

BUSINESS STRATEGY SENIOR MANAGER


Anoop Gopinatha

GLOBAL RETAIL PRODUCT LEAD – APPLIED INTELLIGENCE


Praveen Kumar

MANAGING DIRECTOR – ACCENTURE APPLIED INTELLIGENCE, SEA


Rasmus Hyltegard

DIRECTOR ADVANCED ANALYTICS, AVANADE

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