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Application Support Engineer
Taguig
Job No. atcp-1400697-s421826
Full-time
Job Description
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Qualifications
Summary:
As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your typical day will include collaborating with team members, analyzing system performance, and providing solutions to enhance operational efficiency. You will also interact with various stakeholders to ensure that the applications function smoothly and meet business requirements.
Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Monitor system performance and proactively address potential issues.
- Document processes and solutions to create a knowledge base for future reference.
Professional & Technical Skills:
- Required Skill: Expert proficiency in Oracle Applications Forms.
- Additional Good To Have Skills: Experience with Oracle Applications Development.
- Strong understanding of database management and SQL.
- Experience in troubleshooting and resolving application issues.
- Familiarity with software development life cycle methodologies.
- Ability to work collaboratively in a team-oriented environment.
Additional Information:
1) Operations& Maintenance
2) Generation of Test Scripts
3) Change Requests
4) System Patching
5) Internal Testing
Minimum 5 year(s) of experience is required
