Health consulting

Improving access, experience and outcomes with tech + human ingenuity.

Humanizing Healthcare

We help our clients meet the essential expectations that every person has of the healthcare system: access, experience and outcomes.

People need access to convenient, equitable and affordable care no matter where they live. In this era of personalized and convenient service in industries such as banking or retail, people expect a similar experience from healthcare. This is why 92% of health executives rank delivering a highly personalized experience as a top strategic priority1. Improving health access and experience contributes directly to better care, which will ultimately yield more positive outcomes.

We help our clients address these critical imperatives through intelligent, cloud-based solutions that increase resource capacity, improve workforce productivity, connect data for personalized services across channels, and improve the quality of care and therapeutics.

Together with the world's leading healthcare payers, providers and public health entities, we are putting humans at the true center of care to improve healthcare experiences for all.

1 "Untapping the Potential for Virtual Care in a Pandemic and Beyond", February 25, 2021

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HUMANIZING HEALTHCARE

Walking in the patient’s shoes
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What’s new in Health

Digital adoption: Reaction or revolution?

Accenture’s latest research shows the evolution of digital healthcare experiences and technology adoption in healthcare in light of the pandemic.

The human cost of healthcare system complexity

Accenture explores the complexity of healthcare systems and resulting low health literacy that drives people to choose the ER for acute care needs.

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Accenture Digital Health Tech Vision 2021

As the healthcare industry begins to emerge from the challenges of 2020, we have stepped back to reexamine the power of technology to restore confidence among patients, health plan members, consumers, employees, partners and our communities. This year’s Digital Health Tech Vision report is titled: Leaders Wanted: Change Experts at a Moment of Truth. It presents the key technology trends that will shape business and technology over the next few years and outlines the critical actions healthcare leaders must take to become skillful at change.

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Case studies

With Accenture, the NHS migrated 2.1 million employee mailboxes to the cloud as part of a transformational journey to reinvent how healthcare is delivered.

A trusted tool for ER clinicians: Ontario’s Electronic Canadian Triage and Acuity Scale (eCTAS) solution ensures human-centered emergency triage.

Accenture helped a leading telehealth platform scale its virtual care management abilities to satisfy the surging telehealth demand from COVID-19.

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Awards & recognition

We provide industry-leading services and solutions to help our clients deliver more effective, efficient and affordable healthcare. Discover how our awards distinguish us as an industry leader.

What we think

Our leaders

Healthcare blogs

From digital health to the Internet of Health Things, our experts weigh in on the latest health research and trends to help healthcare organizations deliver better patient engagement and more effective, affordable and efficient healthcare.

Humanizing, and revolutionizing, mental healthcare

Accenture explores how several forces are reshaping the mental health sector and poised to humanize and scale mental healthcare in innovative ways.

The future belongs to digitally savvy clinicians

Digitally fluent clinicians will play an important role in the future of healthcare.

Humanizing Healthcare: walking in the patient’s shoes

Healthcare organizations that are people-centric and use empathy to reshape access, experience & outcomes can emerge strongest in this new era of care.

Discover the latest news, announcements and research from our health practice.

Ellipsis Health Named Accenture HealthTech Innovation Challenge Champion. SimX named Top Innovator.

Accenture names Ellipsis Health Innovation Champion and SimX Top Innovator in this year’s HealthTech Innovation Challenge.

Two-thirds of Americans have had a negative health care experience, according to Accenture research

The U.S. healthcare industry could improve care experiences by engaging patients with empathy & using their position to recommend digital technologies.

Accenture launches vaccine management solution to support COVID-19 immunization programs

Accenture announced a vaccine management solution to help government and healthcare organizations rapidly plan and develop COVID-19 vaccination programs.

Transform healthcare

Partner with clients to use the power of technology and human ingenuity to help improve access, experience, and outcomes in healthcare.


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