Intelligent operations blog

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Our industry experts

Robert Bradley

Managing Director, Compliance as a Service Offering Lead – Accenture Operations

Bob helps clients find the right combination of levers across the compliance landscape to help them navigate regulatory and operational pressures.

Anthony "Bud" Champion

Sourcing Manager, Procurement BPS

Bud is a Senior Leader with more than 24 years experience in the areas of supply chain management, service delivery and project management.

Melanie Cutlan

Managing Director – Blockchain MPS Co-Lead

As a practice leader she explores emerging technologies using design thinking to form impactful steps towards a reimagined future.

Jim Enzor

MANAGING DIRECTOR – F&A TRANSFORMATION

Jim serves as a transformation advisor to clients, helping them navigate complexities related to M&A, acquisition integration, business process services, restructuring, and ERP implementation.

Tom Fahey

Global Technology & Innovation Lead Accenture Procurement Business Process Services

Tom is responsible for developing and driving the technology enablement vision for the Procurement BPS business.

Theresa Gaffney

Managing Director – Health, Operations, Growth & Strategy

Theresa is a former clinical professional with extensive experience in healthcare IT strategy, planning and solution management.

Michael Gaggiano

 Global Procurement Delivery Lead, Procurement BPS

Global Leader of Procurement delivery for Accenture, and business leader for the European business.

Shahid Ghaloo

Senior Manager – Strategy & Consulting, AML/KYC as a Service Lead

Shahid has over 16 years industry and consulting experience managing KYC and onboarding and helping clients develop financial crime strategies.

Jill K. Goldstein

Talent and HR Business Process Services Lead

Jill Goldstein helps global organizations deliver exceptional experiences for their employees.

Chad Gottesman

Managing Director – Operations, Procurement Business Process Services

Chad Gottesman is the global lead for Accenture's Sourcing & Procurement business.

Philippe Guiral

Managing Director – Strategy & Consulting

Philippe has over 15 years of experience in large-scale programs working with leading retail, commercial and investment banks.

Chris Karney

Managing Director, Global Supply Chain /Industry X Offering Lead – Accenture Operations

Chris leads the supply chain BPS offering globally for Accenture Operations

Nikki Mendonça

Managing Director – Accenture Interactive, Software & Platforms, Global

Nikki leads the Software & Platforms Industry at Accenture Interactive focused on driving Experience Transformation.

Kaushal Mody

GROWTH AND STRATEGY LEAD – ACCENTURE OPERATIONS

Kaushal Mody is a global leader in Accenture Operations with experience in consulting, transformation and intelligent operations across multiple industries.

Danielle Moffat

Managing Director – Intelligent Sales and Customer Operations Offering Lead

Danielle helps clients improve their operations and achieve sustainable growth through a suite of innovative front office services

Kai Nowosel

Chief Procurement Officer – Accenture

"As your peer, let’s partner and share our experiences so that we can inspire the future of procurement together."

Allan Racey

Global Talent and HR Development Lead – Accenture Operations

As Global Talent and HR Capability Lead, Allan helps clients achieve outcomes through the delivery of intelligent talent and HR services.

Patricia Robinson

Global Lead – Learning BPS

Patricia serves as the Global Lead for Learning BPS. She is responsible for client delivery, sales and the future strategy of Talent Development.

Kristin Ruehle

Global Procurement Business Process Services Offering Lead

With 18+ years' experience in Procurement and F&A, Kristin leads the Procurement BPS offering globally for Accenture Operations.

Nirav Sampat

Chief Technology Officer – Operations

Nirav defines the technology strategy for Accenture Operations and collaborates across the Accenture businesses, innovation architecture and partner ecosystem to deliver technology services to Accenture Operations.

Edward Sands

Global Leader - Supply Chain BPO & Procurement Services

Ed is the Global Leader for Supply Chain BPO & Procurement Services for Accenture Operations. He has 34 years of logistics and supply chain experience with a concentration in Retail, Consumer Products, Industrial Manufacturing and International Logistics Operations.

Manish Sharma

Group Chief Executive – Operations

Manish Sharma is group chief executive of operations services, responsible for executing the business strategy and driving operational excellence.

Manoj Shroff

Managing Director – Accenture Operations, Intelligent Global Business Services Lead

Manoj works closely with GBS leads to help them achieve outcomes faster by moving to intelligent operations.

Eric Vitale

Procurement Category Associate Manager

Eric is a Sourcing Execution Associate Manager, responsible for developing procurement strategies for Corporate Professional Services.

 Jonathan Lydiard-Wilson

Energy Management Practice Lead

Jonathan has been at the forefront of the "Energy Revolution" and is the Global Lead for Energy Management Practice

Li Zheng

Senior Principal, Compliance as a Service Capability Lead – Operations

Li builds new capabilities to develop innovative services for Accenture's Compliance-as-a-Service (CaaS) offering.

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Intelligent operations blog

Recent posts

Navigate banking operations risk and thrive

Using partnerships to advance operations maturity

Future-ready talent: What too many leaders miss

Creating an agile culture of continuous learning

How to turn warranty data into profitable growth

Getting risk right

Our industry experts

Robert Bradley

Anthony "Bud" Champion

Melanie Cutlan

Jim Enzor

Tom Fahey

Theresa Gaffney

Michael Gaggiano

Shahid Ghaloo

Jill K. Goldstein

Chad Gottesman

Philippe Guiral

Chris Karney

Nikki Mendonça

Kaushal Mody

Danielle Moffat

Kai Nowosel

Allan Racey

Patricia Robinson

Kristin Ruehle

Nirav Sampat

Edward Sands

Manish Sharma

Manoj Shroff

Eric Vitale

Jonathan Lydiard-Wilson

Li Zheng

Intelligent operations blog

Recent posts

Navigate banking operations risk and thrive

Using partnerships to advance operations maturity

Future-ready talent: What too many leaders miss​

Creating an agile culture of continuous learning

How to turn warranty data into profitable growth

Getting risk right

Our industry experts

Robert Bradley

Anthony "Bud" Champion

Melanie Cutlan

​Jim Enzor

Tom Fahey

Theresa Gaffney

Michael Gaggiano

Shahid Ghaloo

Jill K. Goldstein

Chad Gottesman

Philippe Guiral

Chris Karney

Nikki Mendonça

Kaushal Mody

Danielle Moffat

Kai Nowosel

Allan Racey

Patricia Robinson

Kristin Ruehle

Nirav Sampat

Edward Sands

Manish Sharma

Manoj Shroff

Eric Vitale

Jonathan Lydiard-Wilson

Li Zheng

Future-ready talent: What too many leaders miss

Jim Enzor

 Jonathan Lydiard-Wilson