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LATEST THINKING


THE INTELL IGENT AGENDA

How companies are unlocking new value by using data, AI, advanced analytics and technology to transform the way people work.

BUILDING THE INTELLIGENT BUSINESS, TODAY

Our Intelligent Agenda brings together the core attributes and capabilities that we see as characterising intelligent businesses across all industries. By embedding data and technology in everything they do, these organisations are securing a clear competitive edge by unlocking new intelligence that leads to better, faster decision-making.

They achieve this by implementing complementary capabilities in three layers:

  1. The Data & Comprehension Layer

  2. The AI Layer

  3. The DX (Data Experience) Layer

Together these layers enable their people to do things differently, and do different things, elevating organisational performance to a whole new level.

VIEW THE INTELLIGENT AGENDA IN FULL [PDF]

THE DATA & COMPREHENSION LAYER

How can we find, expose and exploit data more effectively?

Gavin Stephenson

Gavin Stephenson [Managing Director, Accenture Analytics], discusses the pivotal role of connected platforms at the heart of the intelligent business, and how the combination with analytics is vital for realising value from the Internet of Things.

Fernando Lucini

Fernando Lucini [Managing Director, Accenture Analytics], examines how intelligent businesses shift the focus from volume of data to value of insight. And he pinpoints four areas of commonality in organisations that have made this leap – whatever their sector of activity.

THE AI LAYER

How do we build new ways for our people to act, learn and optimise?

Conor McGovern

Conor McGovern [Managing Director, Accenture Analytics] looks at how AI is increasingly shaping and controlling the customer experience, highlighting the four key steps that intelligent businesses take to integrate AI as their spokesperson and first point of contact.

Nina Fertacz

Nina Fertacz [Senior Manager, Accenture Analytics], charts how intelligent businesses have evolved the drivers of Next Best Action from product and price to relevance, personalisation and engagement. That’s NBA 2.0.

THE DX LAYER

How can we use human-centred technology design to open new dialogues?

Adam Nagus

Adam Nagus [Principal Director, Accenture Analytics] explains how intelligent businesses are using augmented reality and virtual reality technologies to extend human capabilities, empowering their people and their customers with new data-driven perspectives.

Nick Millman

Nick Millman [Managing Director, Accenture Analytics] highlights how data visualisation guides decision-makers to the intelligence that really matters, helping them to make better, faster and more informed choices.