When the world moves, move ahead

When the only constant is change, adopting an agile mindset and culture of innovation creates new opportunities to transform the public sector. We help you bring public sector services to life, affordably and efficiently, by harnessing disruptive potential and digital technologies. So you can put the citizens, communities, workers and businesses you serve at the heart of progress.

Innovating where industry and technology intersect, we bring a wealth of expertise to resolve the biggest challenges facing public sector organisations today. We combine fresh thinking, insights, and experience with the capabilities to help you modernise and achieve more from your resources.

Whatever your future vision, we enable you to turn new ideas into reality, deliver better experiences and improve outcomes for all those you serve. So, when the world moves, you’re moving ahead.

Transforming public service

By leveraging our deep industry expertise and applying it to the specific challenges that public organisations face, we can deliver proven solutions end to end. We're infusing government with the fresh thinking it needs to give citizens what they want.

Modernising the core

Evolving core operations, processes and systems whilst embedding innovation, leaders can deliver the services that citizens demand.

Innovative technologies

Driving technology use to tackle opportunities and challenges, prepare for change and create value.

Customer experience

Truly human governments empower workforces to move from transactions to relationships with citizens.

Public sector consulting

We bring the insight, experience and delivery capabilities needed to help leaders bring Living Governments to life.

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Case studies

The city of Riihimäki, Finland, is using artificial intelligence to provide better services and outcomes.

Meeting the needs of Manchester Metropolitan University HR department with Robotic Process Automation.

Meeting customer needs for an on-demand service with conversational AI technology.

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What we think

Accenture's Chief Operating Officer of Canada Post, Mary Traversy, shares her thoughts on the changing nature of the postal business.

Cross-PublicService

Public service workers are becoming "human+"—empowered by a new set of technological capabilities integrated alongside their own skills and expertise.

Accenture research explains how revenue agency should transform their customer engagement through different AI technologies.

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Meet our lead

Innovation is not the sole preserve of the private sector. Our mission is to work with Government to enable entrepreneurial public-private sector partnerships that will make a sustainable difference to delivering better public services.


Shaheen Sayed

Managing Director - Health & Public Service, United Kingdom and Ireland

Voices of Accenture Public Service

Meet our subject-matter experts and get their latest takes on the most pressing issues facing public servants.

Border Services in the ‘Post-Digital Era’: Accenture Technology Vision 2019

Prasanna Ellanti expands on top technology trends, and what they mean for Border Services agencies.

Connect to protect why collaboration is the solution to UK policing’s technology challenge

Encouraging steps are being taken to help drive UK policing into the next phase of technology innovation.

Nearly one-third of citizens unaware of digital government services, Accenture survey finds

July 9, 2019 / The goal of the survey of over 5,000 citizens in four countries, was to determine citizen engagement with digital government services.

Accenture wins GLOMO award for virtual reality mobile application

February 26, 2019 / The Accenture Virtual Experience Solutions (AVEnueS) has won “Best Mobile VR or AR” at the GSMA GLOMO Awards 2019.

Citizen comfort with AI growing, Accenture study shows

October 31, 2018 / Most citizens are equally or more comfortable using AI for public and private services today compared with 12 months ago.

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We provide insights for #publicservice orgs to transform & deliver outcomes that matter.

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Experience that counts, innovation that works and outcomes that matter.

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