INDUSTRY
In the face of accelerating change, we help public sector organisations to embrace innovation and transform fast—to operate smarter, achieve more and improve services.
COVID-19: What to do now, what to do next
Public service for a new era.
When the only constant is change, adopting an agile mindset and culture of innovation creates new opportunities to transform government organisations. We help you bring public sector services to life, affordably and efficiently, by harnessing disruptive potential and digital technologies. So you can put the citizens, communities, workers and businesses you serve at the heart of progress.
Innovating where industry and technology intersect, we bring a wealth of expertise to resolve the biggest challenges facing government organisations today. We combine fresh thinking, insights, and experience with the capabilities to help you modernise and achieve more from your resources.
Whatever your future vision, we enable you to turn new ideas into reality, deliver better experiences and improve outcomes for all those you serve. So, when the world moves, you’re moving ahead.
Public service for a new eraPublic service organisations stood up new policies and service delivery models at an astounding pace to respond to COVID-19 crisis. Now it’s time to capitalise on what’s been achieved. READ MORE
By leveraging our deep industry expertise and applying it to the specific challenges that public organisations face, we can deliver proven solutions end to end. We're infusing government with the fresh thinking it needs to give citizens what they want.
Evolving core operations, processes and systems whilst embedding innovation, leaders can deliver the services that citizens demand.
Driving technology use to tackle opportunities and challenges, prepare for change and create value.
Truly human governments break down silos, build up capabilities and empower workforces to move from transactions to relationships with citizens.
We bring the insight, experience and delivery capabilities needed to help leaders bring Living Governments to life.
Across the public sector, we’re helping transform organisations to continuously adapt and improve outcomes through innovation.
AI-powered technology virtual assistants help foreigners set up businesses in Finland.
Future ready and future proof. This social services agency evolved its core to meet citizen expectations.
The city of Riihimäki, Finland, is using artificial intelligence to provide better services and outcomes.
Public service organisations are at the centre of an uncertain period of community and economic life.
Accenture’s research into eCommerce trends shows that fast and free delivery expectations are here to stay.
Maximising AI’s potential requires a concerted effort by the GovTech ecosystem.
Meet our subject-matter experts and get their latest takes on the most pressing issues facing public servants.
Agencies need to start seeing the world from the point of view of the travellers and traders that they serve.
Shifting to digital channels for service delivery is no longer an option to be considered. It’s become mission critical.
COVID-19 has broken down many of the cultural and organisational barriers that previously stood in the way of digitalisation.
The power to seize opportunity before it knocks. Read more.
Find out how we are using technology and building skills to make a positive impact. Read more.
At Accenture, our goal is to create a workplace environment where everyone feels like they belong…and experiences equal opportunities. Read more.
Public-service executives in Europe are enthusiastic about the impact of (AI) on government operations.
The goal of the survey of over 5,000 citizens in four countries, was to determine citizen engagement with digital government services.
Most citizens are equally or more comfortable using AI for public and private services today compared with 12 months ago.
Insights to deliver public service for the future.
We provide insights for #publicservice orgs to transform & deliver outcomes that matter.
Experience that counts, innovation that works and outcomes that matter.
