When the world moves, move ahead

When the only constant is change, adopting an agile mindset and culture of innovation creates new opportunities to transform the public sector. We help you bring public sector services to life, affordably and efficiently, by harnessing disruptive potential and digital technologies. So you can put the citizens, communities, workers and businesses you serve at the heart of progress.

Innovating where industry and technology intersect, we bring a wealth of expertise to resolve the biggest challenges facing public sector organisations today. We combine fresh thinking, insights, and experience with the capabilities to help you modernise and achieve more from your resources.

Whatever your future vision, we enable you to turn new ideas into reality, deliver better experiences and improve outcomes for all those you serve. So, when the world moves, you’re moving ahead.

Transforming Public Service with AI

Read our point of view on how a concerted effort by the GovTech ecosystem—government, startups, medium and large companies, and civil society—is necessary to maximize AI’s potential.

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Transforming public service

By leveraging our deep industry expertise and applying it to the specific challenges that public organisations face, we can deliver proven solutions end to end. We're infusing government with the fresh thinking it needs to give citizens what they want.

Modernising the core

Evolving core operations, processes and systems whilst embedding innovation, leaders can deliver the services that citizens demand.

Innovative technologies

Driving technology use to tackle opportunities and challenges, prepare for change and create value.

Truly human government

Truly human governments break down silos, build up capabilities and empower workforces to move from transactions to relationships with citizens.

Public sector consulting

We bring the insight, experience and delivery capabilities needed to help leaders bring Living Governments to life.

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Case studies

Future ready and future proof. This social services agency evolved its core to meet citizen expectations.

The city of Riihimäki, Finland, is using artificial intelligence to provide better services and outcomes.

Meeting the needs of Manchester Metropolitan University HR department with Robotic Process Automation.

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What we think

Maximising AI’s potential requires a concerted effort by the GovTech ecosystem.

Accenture's Chief Operating Officer of Canada Post, Mary Traversy, shares her thoughts on the changing nature of the postal business.

Cross-PublicService

Public service workers are becoming "human+"—empowered by a new set of technological capabilities integrated alongside their own skills and expertise.

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Meet our lead

Innovation is not the sole preserve of the private sector. Our mission is to work with Government to enable entrepreneurial public-private sector partnerships that will make a sustainable difference to delivering better public services.


Shaheen Sayed

Senior Managing Director - Health & Public Service, United Kingdom and Ireland

Voices of Accenture Public Service

Meet our subject-matter experts and get their latest takes on the most pressing issues facing public servants.

Unlocking business value

Learn more to manage risks that new technology investments won't generate significant additional business value.

Future Proof - Quantum technology

Organisations that have adopted quantum are differentiating and beating the competition.

European Government Organizations Are Enthusiastic About Artificial Intelligence but Face Challenges

October 22, 2019 / Public-service executives in Europe are enthusiastic about the impact of (AI) on government operations.

Nearly one-third of citizens unaware of digital government services, Accenture survey finds

July 9, 2019 / The goal of the survey of over 5,000 citizens in four countries, was to determine citizen engagement with digital government services.

Citizen comfort with AI growing, Accenture study shows

October 31, 2018 / Most citizens are equally or more comfortable using AI for public and private services today compared with 12 months ago.

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