Public sector services

Empowering the public sector to transform through innovative technologies and agile capabilities.

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Case Studies
What We Think
Meet Our Lead
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Outcomes-focused service delivery

Meeting citizens where they are.

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Lead with impact

Now more than ever, the public sector must balance the stability of service delivery with the speed to react to citizens’ changing needs. Facing limited resources, compressed timelines and unprecedented challenges, leaders must embrace new ways of working to be successful.

We combine human ingenuity, technology and a delivery-focused culture to enable leaders across public sector organisations to turn ambition into action. By maximising the value of existing investments and expertise, we help build the foundations of material improvement that delivers sustainable value for citizens and creates lasting capability within government.

The result is more agile government, with services that respond to individual needs, empowered civil service teams that are ready for anything and an efficient technology infrastructure that can scale rapidly.

This is how we help lead with impact and make the most out of every opportunity.

Public service for a new era

Public service organisations stood up new policies and service delivery models at an astounding pace to respond to COVID-19 crisis. Now it’s time to capitalise on what’s been achieved.

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Advance your mission

Cloud and digital platforms

Public service organisations embrace cloud to enable and accelerate innovation, intelligence and value. 

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Reimagining regulatory and compliance

It’s time to reimagine how government payments are made and processed, how compliance is communicated and monitored, and how these are designed.

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Workforce for a new era of Public Service

Reimagine skilling, talent and operational models to build a resilient workforce that can meet citizens’ evolving needs.

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Capabilities

Across the public sector, we’re helping transform organisations to continuously adapt and improve outcomes through innovation.

Human Services

Reimagining support for the UK’s most vulnerable citizens through modern, data-driven and people-centric services.

Revenues

Transforming the role of tax and customs for a rapidly changing society.

Police and Justice

Advancing public safety, policing and justice for digital Britain.

Defence

Empowering the British Armed Forces to protect against the threats of the future.

Health

Helping create an accessible health service for UK patients.

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Case studies

British Army: Transforming recruitment

British Army: Transforming recruitment

Partnering with The British Army to tackle deep Army stereotypes and transform recruitment.

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West Midlands Police: Serve and protect with cloud

West Midlands Police: Serve and protect with cloud

Working with West Midlands Police and AWS to transform operations for the police force with data driven insights.

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Truly human automation

Truly human automation

Meeting the needs of the Manchester Metropolitan University HR department with Robotic Process Automation.

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Delivering social value

How we think about impact is important. It needs to be inclusive and it needs to be about success for our clients, our people, the UK and the world as a whole.

Achieving this goal will mean combining human ingenuity and the power of technology in innovative ways to build solutions that create social value. We strive every day to deliver this impact. Not as a separate agenda, but as part of business as usual.

These are the stories of how we have been doing it in the UK.

Creating new value: Our impact in the UK & beyond

Creating new value: Our impact in the UK & beyond

How we’re delivering on our commitments to our people, UK communities and the planet.

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What we think

The sustainable last mile

The sustainable last mile

The last-mile supply chain could lower last-mile emissions between 17 and 26% through 2025.

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Public service as a career of choice

Public service as a career of choice

The Net Better Off model enables individuals to work at their full potential.

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The cloud imperative for public service

The cloud imperative for public service

As the public sector embraces cloud, how can leaders achieve scale, speed, savings, and security?

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Meet our lead

The public sector is changing. New citizen demands, societal pressures and technologies are emerging at pace. Our mission is to work with government to embrace this change and deliver better, inclusive services for all.

Mark Jennings

Managing Director – Health & Public Service, UK and Ireland

MEET MARK

Hear from our experts

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Meet our subject-matter experts and get their insight on the most pressing issues facing the public sector.

Revenue

Are technology and business visions merging?

Leadership is becoming indistinguishable from technology leadership. Revenue agencies fit into this reality.

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Border Services

Can health ID help travel bounce back?

Digital solutions to confirm health and identity will help economies reopen and travel get started, but they won’t be the only decisive factor.

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Defence and Public Safety

Driving opportunity in the public safety workplace

Agencies also have to think about where they’re sourcing their people from, at what point in their lives and how they’re used.

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Connect with us

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We provide insights for #publicservice orgs to transform & deliver outcomes that matter.

@ACCENTUREPUBSVC

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