Public sector services

Empowering the public sector to transform through innovative technologies and agile capabilities.

Lead with impact

Now more than ever, the public sector must balance the stability of service delivery with the speed to react to citizens’ changing needs. Facing limited resources, compressed timelines and unprecedented challenges, leaders must embrace new ways of working to be successful.

We combine human ingenuity, technology and a delivery-focused culture to enable leaders across public sector organisations to turn ambition into action. By maximising the value of existing investments and expertise, we help build the foundations of material improvement that delivers sustainable value for citizens and creates lasting capability within government.

The result is more agile government, with services that respond to individual needs, empowered civil service teams that are ready for anything and an efficient technology infrastructure that can scale rapidly.

This is how we help lead with impact and make the most out of every opportunity.

Public service for a new era

Public service organisations stood up new policies and service delivery models at an astounding pace to respond to COVID-19 crisis. Now it’s time to capitalise on what’s been achieved.

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Advance your mission

Cloud and digital platforms

Public service organisations embrace cloud to enable and accelerate innovation, intelligence and value. 

Reimagining regulatory and compliance

It’s time to reimagine how government payments are made and processed, how compliance is communicated and monitored, and how these are designed.

Workforce for a new era of Public Service

Reimagine skilling, talent and operational models to build a resilient workforce that can meet citizens’ evolving needs.

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Case studies

Partnering with The British Army to tackle deep Army stereotypes and transform recruitment.

Working with West Midlands Police and AWS to transform operations for the police force with data driven insights.

Meeting the needs of the Manchester Metropolitan University HR department with Robotic Process Automation.

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Delivering social value

How we think about impact is important. It needs to be inclusive and it needs to be about success for our clients, our people, the UK and the world as a whole.

Achieving this goal will mean combining human ingenuity and the power of technology in innovative ways to build solutions that create social value. We strive every day to deliver this impact. Not as a separate agenda, but as part of business as usual.

These are the stories of how we have been doing it in the UK.

How we’re delivering on our commitments to our people, UK communities and the planet.

What we think

The last-mile supply chain could lower last-mile emissions between 17 and 26% through 2025.

The Net Better Off model enables individuals to work at their full potential.

As the public sector embraces cloud, how can leaders achieve scale, speed, savings, and security?

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Meet our lead

The public sector is changing. New citizen demands, societal pressures and technologies are emerging at pace. Our mission is to work with government to embrace this change and deliver better, inclusive services for all.


Mark Jennings

Managing Director – Health & Public Service, UK and Ireland

Hear from our experts

Meet our subject-matter experts and get their insight on the most pressing issues facing the public sector.

Why visa innovation’s key for safety and recovery

All governments will have to balance public health requirements with economic recovery and restarting travel safely and securely.

The unexpected happened to last mile delivery

Greater use of local fulfilment centres could cut last-mile emissions in cities by as much as 26 percent through 2025.

Why data’s day has arrived at just the right time

Optimal Policy Modelling is designed to support policymakers with advanced data analytics, parametric evaluation, and visualization tools.

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