Health consulting

Improving access, experience and outcomes with tech + human ingenuity

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Mount Sinai Health’s Transformation to Cloud

A cloud-first approach to advance innovation
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Humanising Healthcare

We help our clients meet the essential expectations that every person has of the healthcare system: access, experience and outcomes.

People need access to convenient, equitable and affordable care—no matter where they live. In this era of personalised and convenient service in industries such as banking or retail, people expect a similar experience from healthcare. This is why 92% of health executives rank delivering a highly personalised experience as a top strategic priority1. Improving health access and experience contributes directly to better care, which will ultimately yield more positive outcomes.

We help our clients address these critical imperatives through intelligent, cloud-based solutions that increase resource capacity, improve workforce productivity, connect data for personalised services across channels, and improve the quality of care and therapeutics.

Together with the world's leading healthcare payers, providers and public health entities, we are putting humans at the true centre of care to improve healthcare experiences for all.

1 "Untapping the Potential for Virtual Care in a Pandemic and Beyond", February 25, 2021

Work That Matters podcast

EP01: Data Science vs The Pandemic: How the NHS put the fight against COVID-19 in people's pockets

In early September 2020 the NHS launched its COVID-19 app to the public. Whilst to many this may seem like an extremely simple tool, the story behind its creation is far from simple. Accenture’s Sachin Patel speaks to Mark Briers, previously the lead scientist on the app, about the expertise that went into building it, his personal experiences as a member of this high-profile project and how data science helped save lives.

Listen to the series

2021 Health and Life Sciences Experience Survey

The global COVID-19 pandemic has led to massive change in every area of our lives. Our 2021 Health and Life Sciences Experience survey set out to understand people’s attitudes towards healthcare services in the UK and globally.

Our research shows how healthcare expectations and experiences in the UK are changing, driven by technology adoption and new healthcare demands.

As we take steps to recover from the aftershocks of the pandemic and new healthcare reforms come into effect, it is more important than ever to explore the role of technology in creating a more integrated and resilient UK healthcare ecosystem.

It is time to shape a new future. One that puts people at the heart of healthcare to improve their access, experience and outcomes.

Meet Ashish

UK healthcare providers have a mandate to offer accessible services that respond to patient needs. Our goal is to help them do it by embracing rapid technological change and patient-first innovation.


Ashish Goel

Accenture UK Health Lead

Case studies

Together with Accenture, Renown Health’s Sterling Silver Club loyalty program delivers health, personal, social and lifestyle enhancement activities.

We worked with Rolls-Royce as part of the VentilatorChallengeUK Consortium. Read more.

Accenture helped automate, streamline and accelerate the processes that enable the MHRA fulfil its mandate.

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Awards & recognition

We provide industry-leading services and solutions to help our clients deliver more effective, efficient and affordable healthcare. Discover how our awards distinguish us as an industry leader.

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Our leaders

Healthcare blogs

From digital health to the Internet of Health Things, our experts weigh in on the latest health research and trends to help healthcare organisations deliver better patient engagement and more effective, affordable and efficient healthcare.

Reinventing healthcare to improve outcomes

Healthcare needs a reinvention to create capacity and improve outcomes. Learn about the opportunities and path forward.

How healthcare leaders can help the workforce thrive

Workers need care, support and fair wages—and leaders need them. Learn the right actions to ensure the workforce has what it needs to thrive.

Humanising healthcare: walking in the patient’s shoes

Healthcare organisations that are people-centric and use empathy to reshape access, experience & outcomes can emerge strongest in this new era of care.

Discover the latest news, announcements and research from our health practice.

Accenture study finds millennial and Gen Z consumers paving the way for non-traditional care models

Unsatisfied with healthcare’s status quo, millennial and Gen Z consumers are paving the way for non-traditional care models.

Accenture recognized as a leader in Healthcare Analytics Services by Everest group

Accenture has been positioned as a Leader in the inaugural Everest Group Healthcare Analytics Services PEAK Matrix Assessment 2019.

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