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Voices of change

From insights to action, the path to
360-degree value starts here.

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FJORD TRENDS
2021

Mark Curtis

Mark Curtis

Head of Innovation and Thought Leadership – Accenture Interactive

Martha Cotton

Martha Cotton

Fjord Global Co-lead, part of Accenture Interactive

2020 forced the world to re-examine how it lives, works and plays.
Discover the seven trends mapping out the new territory ahead.

Voices of Change

From insights to action, the path to 360-degree value starts here.

Interactive

FJORD TRENDS 2021

2020 forced the world to re-examine how it lives, works and plays.
Discover the seven trends mapping out the new territory ahead.

read

Growth: It comes down to experience

Interactive

Growth: It comes down to experience

Moving beyond CX to the Business of Experience.

How to drive cross-function collaboration

COVID-19

Who we are is how we’ll grow

How workplace culture impacts employees and its power in addressing inequality.

Stabilizing your business continuity

Talent & Organisation

Care to do better

What matters most to people works for business. Find out how a Modern HR mindset can create 360-degree value and shared success.

read

Interactive

Growth: It comes down to experience

Moving beyond CX to the Business of Experience.

COVID-19

Who we are is how we’ll grow

How workplace culture impacts employees and its power in addressing inequality.

Talent & Organisation

Care to do better

What matters most to people works for business. Find out how a Modern HR mindset can create 360-degree value and shared success.

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Stay in the know with our newsletter

Insights and highlights

The thinking you need to create value for your business by embracing change.

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Industry X.0

How to drive cross-function collaboration

Learn how your company can work across functional lines to innovate, stay relevant, and create new value.

Insights and highlights

The thinking you need to create value for your business by embracing change.

Industry X.0

How to drive cross-function collaboration

Learn how your company can work across functional lines to innovate, stay relevant, and create new value.

COVID-19

Building systems resilience in times of unprecedented disruption

Your applications, data, cloud and more—stabilizing the technologies critical to running your business.

COVID-19

Stabilize your business continuity

The 5 key steps to putting your people and customers first through intelligent, resilient operations.

COVID-19

5 new human truths that experiences need to address

How organizations can meet people’s needs to create extraordinary value and shared success.

COVID-19

Prioritizing digital commerce

It’s time to revisit and even reimagine your strategy to prioritize digital. Our report details the actions you can take to set you up for future success.

COVID-19

COVID-19 HUB

Learn how to navigate the human and business impact with our latest insights.

IWD 2020

Think your workplace culture is inclusive?

Your employees might think differently. Our Getting to Equal 2020 research explores how closing this perception gap will create value for companies and their employees.

COVID-19

Productivity in uncertain times through the Elastic Digital Workplace

Building resilience through an Elastic Digital Workplace is key to protecting your people and maintaining productivity now and for the future.

Future Systems

Learn how to get real returns from tech investments

Research from 8,300 companies has helped us create a unique decision-making tool for CEOs.

Technology Vision

Can your enterprise survive the tech-clash?

It’s time to abandon old playbooks and bring a human focus to technology. Learn about the 5 Tech Trends that will redefine business.

COVID-19

Responsive customer service in times of change

How to make swift, insight-driven decisions to support your contact center employees, while maintaining excellent customer experiences.

COVID-19

Building supply chain resilience

Companies need to build responsive, resilient supply chains that use platforms like artificial intelligence and machine learning to help protect their organizations now and in the future.