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Supply Chain Operations
San Jose
Job No. 14345405
Full-time - Hybrid
Descripción Del Puesto
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 743,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.
What we offer
- Health and Life Insurance
- Accenture days, 3 additional vacation days
- On site doctor
- Birthday leave
- Internet reimbursement
The Business Analyst will play a key role in supporting program stakeholders by delivering accurate and timely data insights. This position is responsible for generating meaningful reports from multiple tools and data sources, analyzing information based on business needs, and communicating findings on a regular basis to both internal and external stakeholders.
Key Responsibilities
- Support and optimize business processes and workflows across the program.
- Identify potential risks, data issues, and process gaps, and proactively escalate them.
- Monitor performance metrics, analyze results, and provide actionable insights.
- Own database management activities, including data integrity and maintenance.
- Perform data and application updates to ensure system accuracy and continuity.
- Take ownership of assigned processes, tasks, and responsibilities end‑to‑end.
- Act as the first point of contact for database‑related issues and customer escalations.
- Communicate effectively with internal teams and external clients.
- Identify and escalate data and program‑specific issues to appropriate management levels.
- Proactively identify internal and external best practices to improve end‑to‑end processes.
- Generate, analyze, and maintain Tier I & Tier II client reporting.
- Collaborate closely with external stakeholders to develop and continuously improve processes.
Requisitos
Qualifications
- Fluency in English (written and spoken).
- Strong analytical and problem‑solving skills.
- 18+ months of experience in Supply Chain or a Business Analyst‑type role.
- Proficiency in Microsoft Office tools.
- Advanced Excel skills and experience in database management.
- Strong attention to detail with a focus on data quality and accuracy.
- Excellent verbal, written, and interpersonal communication skills.
- Bachelor’s degree required.
