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Robotics in insurance: A holistic approach to automation

Robotic process automation programs can deliver major benefits to insurance operations


There’s already a pervasive culture of change in the insurance industry. The quest for efficiency gains is a major driver, along with the need to keep pace with evolving consumer expectations and investment in new digital technologies. Robotic process automation (RPA) is a natural fit in this new environment because change can be delivered with speed and agility to realize benefits quickly. Further, RPA can automate the end to end lifecycle by integrating new front end digital technologies with back office environments.

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In this video you will see that Robotic Process Automation is more than a trend, it is a different way to think about business processes and how they are solutioned, delivered and managed, resulting in reduced cost, improved delivery and consistent quality.