AI Transformation Senior Manager | Retail | Agentic Commerce
We are:
Accenture Song accelerates growth and value for our retail clients through sustained customer relevance.
Our capabilities span from ideation to execution: growth, product and experience design; technology and experience platforms;
creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and
deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination,
technology and intelligence.
You are:
As a Data & AI Senior Manager for our Commerce Retail at Accenture Song, you will help global and national retailers reinvent marketing, commerce, and customer experience through advanced analytics, data orchestration, and generative AI.
You will shape how retailers leverage customer, transactional, and behavioral data to improve loyalty, optimize media investments, personalize commerce, and create new growth opportunities. Bring expertise in the future of Data & AI enabling Agentic Commerce in Retail.
The Work:
• Shape and deliver Data & AI strategy for Retail: Develop capability POV, offerings and transformation roadmaps integrating retail datasets (POS/Clienteling, loyalty, e-commerce, merchandising, retail execution, supply chain, customer journeys).
• Retail-specific analytics: Marketing & commerce analytics (campaign measurement, segmentation, demand forecasting, attribution, recommendation engines).
• Data orchestration: Build Customer 360 architectures unifying CRM, Product commercialization life cycle, loyalty, e-commerce, and behavioral data into AI-ready pipelines for hyper-personalization.
• GenAI for retail: Deploy solutions for product descriptions, chatbot-driven commerce, digital store assistants, and personalized shopper journeys.
• Lead client engagements: Manage large-scale retail AI programs including CDP, analytics platforms, and clean room integrations.
• Drive business development: Originate offerings such as AI-powered pricing, personalized promotions, and campaign optimization.
• Build and mentor teams: Lead multidisciplinary teams of data scientists, engineers, and consultants.
• Be a trusted advisor: Advise retail CMOs, CDOs, and CIOs on data, AI, and cloud adoption strategies.
Basic Qualifications:
- 12+ years of experience in data, AI, and analytics, including 5+ years in retail/consumer goods. Experience should include:
- Experience with retail datasets: Merchandising, retail execution, POS/Clienteling, loyalty, CRM, e-commerce, social, advertising.
- Technical expertise: Snowflake, Databricks, Azure Data Services, Adobe Experience Platform, Salesforce CDP, Shopify, Google Marketing Platform.
- Cloud ecosystems: AWS, Azure, Google Cloud.
- AI/ML & GenAI: Python, ML libraries, OpenAI/Claude, Hugging Face.
- Strong knowledge of business and marketing analytics and data orchestration.
Preferred Qualifications:
- Track record of leading large-scale retail data & AI transformations.
- Experience deploying AI-powered retail use cases: dynamic pricing, churn prediction, supply-demand optimization.
- Strong client leadership, executive communication, and commercial acumen.
- Master’s degree in Data Science, AI, Business, or related field.
What’s in it for you:
- Partner with global retail brands to design next-generation AI-driven customer experiences.
- Be at the forefront of Generative AI for retail marketing and commerce.
- Join a culture of innovation where creativity meets data, impacting millions of consumers.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 05/16/2026.
Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:
U.S. Employee Benefits | Accenture
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York $122,700 to $338,300
New Jersey $141,100 to $338,300
Washington $141,100 to $311,200
Chicago, IL
Albany, NY
Arlington, VA
Atlanta, GA
Austin, TX
Beaverton, OR
Bentonville, AR
Boston, MA
Carmel, IN
Charlotte, NC
Cincinnati, OH
Cleveland, OH
Columbus, OH
Culver City, CA
Denver, CO
Des Moines, IA
Detroit, MI
Hartford, CT
Herndon, VA
Houston, TX
Irvine, CA
Irving, TX
Kirkland, WA
Miami, FL
Milwaukee, WI
Minneapolis, MN
Morristown, NJ
Mountain View, CA
Nashville, TN
New York City, NY
Oklahoma City, OK
Overland Park, KS
Philadelphia, PA
Pittsburgh, PA
Raleigh, NC
Redmond, WA
Sacramento, CA
San Diego, CA
San Francisco, CA
Scottsdale, AZ
Seattle, WA
St. Louis, MO
St. Petersburg, FL
Walnut Creek, CA
雇用機会の均等化に関する声明
アクセンチュアは選考に際し、適用される法令に基づき、応募者を年齢、人種、思想信条、肌の色、宗教、性別、国籍、出生地、民族的起源、障がいの有無、性的指向、性同一性、遺伝情報、婚姻、パートナーの有無、市民権において差別することなく、全ての応募者に対し適用される法令に基づき採用選考を行います。
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.
We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.
At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.
Join Accenture to work at the heart of change. Visit us at www.accenture.com.