P + Front Office - Travel & Mobility
Within the Americas Procurement Plus organization, delivering for Accenture internal client, the Latin America Market Unit Front Office Travel & Mobility role will deliver sourcing and contract management activities primarily for the assigned markets and with focus on Travel & Mobility category.
Under the direction of the Market Category Lead Travel & Mobility Americas, they will support delivering specific projects primarily for Latin America.
Key Responsibilities:
Sourcing Management:
- Along with the Regional Travel & Mobility Category Lead, identify sourcing projects in line with the global/regional category strategies
- Create and maintain a local sourcing pipeline through spend analysis and regular stakeholder meetings
- Facilitate the roll-out of global/regional/local sourcing initiatives in Latin America
- Collaborate with local business stakeholders to understand local business requirements
- Actively participate in category community calls and foster team spirit at the local level
- Leverage the standard Sourcing methodology to achieve significant value in sourcing, negotiation, and contracting
- Provide support in upfront market research and supplier identification for all sourcing projects
- Draw up technical specifications for local sourcing projects based on stakeholders’ requirements
- Design and develop relevant RFx documents for projects in line with global/regional strategies, when applicable, by utilizing e-sourcing and e-auctions tools
- Perform supplier selection for local projects and negotiate commercial proposals with suppliers, as determined by the category management team for global and regional projects
- Prepare a recommendation report for stakeholders as a decision tool to help them select supplier(s)
- Award supplier(s)
Contract management:
- Negotiate and deploy suppliers’ contracts, including best practices metrics and SLA, in collaboration with the Legal department
- Ensure implementation of Local Country Addendum of global/regional agreements
- Ensure compliance with local legislation and Accenture internal policies
- Manage suppliers’ contract signature by both parties
- Store suppliers signed contracts in the contracts repository and archiving tools
Buying process:
- Promote usage of negotiated contracts and monitor adoption rate to it
- Maintain preferred suppliers list
Stakeholders Management:
- Identify key Travel & Mobility stakeholders for Latin America
- Manage internal stakeholders’ feedback on suppliers’ performance
- Proactively organize sessions with internal customers to identify value-adding opportunities
- Liaise with multiple departments (Category, Procurement, Legal, Operations) to ensure communication paths remain open
- Provide an escalation point for sourcing challenges
Supplier Management:
- Promote greater use of Global or Regional Strategic Providers
- Manage local supplier relationships in line with Global Category and 360 Value Management strategy
Deploy & adhere to the Global Procurement process:
- When applicable, support the development of global end-to-end procurement processes, templates, and tools
- Ensure the highest level of compliance with local legislation, regulations, and Accenture policies with the support of the Procurement Plus Risk team
- Review KPIs related to the categories (PSL usage, Contract Compliance, SynOps health, saving targets) and take the proper actions
Key Relationships:
- Global Category Lead Travel & Mobility
- Regional Latin America Category Lead Travel & Mobility
- Local Latin America Travel & Mobility Category and Sourcing Team
- Local Business Stakeholders
- Market Unit Procurement Lead
- Local Procurement Sourcing Team
Knowledge, Skills and Abilities:
- Proven knowledge of the Travel and Mobility industry ecosystem e.g. transportation and accommodation providers, fleet management (including car rentals, employees leased cars), OTAs, TMCs, Global Distribution Systems (GDS), Payment Solutions, Loyalty programs, expatriate management (services that support the relocation of employees, including housing, schooling, and integration)
- Proven knowledge of Procurement methodology and sourcing execution
- Strong analytical, presentation, communication (written and oral), interpersonal, negotiation, and influencing skills
- Strong relationship management skills and a proactive customer-focused approach
- Forward and solution-minded, team player with a high degree of self-management
- Ability to manage multiple projects, adopt a flexible approach, and prioritize tasks appropriately
- Comfortable navigating in a multicultural and broad environment and with all levels of the organization
- Fluent in English, Spanish and Portuguese
- Ability to understand Latin America specificities (market, legal)
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Requisite Education and Experience / Minimum Qualifications:
- Bachelor`s degree or equivalent with an emphasis on the areas of business, economics, procurement, or comparable professional education
- 5 years of working experience in Procurement and Sourcing (ideally across all categories) including:
- Ability to understand client requirements and execute Procurement strategies to meet those requirements
- Extensive knowledge of the travel and mobility industry
- Extensive experience in sourcing, contract negotiation, and supplier management
- Excellent understanding and working knowledge of Procurement processes
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