Engineering Services Lead
Project Role Description : Lead a team of engineers that develop technical engineering solutions to solve problems and achieve business objectives. Ensure teams are delivering engineering solutions on time, at the right quality and cost. Work across engineering specializations; including manufacturing, electrical or mechanical engineering, structural and stress design, qualification, configuration, and technical management. Assemble resources to deliver engineering or construction projects.
Must have skills : ServiceNow IT Service Management
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Engineering Services Lead, a typical day involves guiding a team of engineers in creating and implementing technical solutions that address complex challenges and support organizational goals. This role requires coordinating efforts across various engineering disciplines such as manufacturing, electrical, mechanical, structural, and stress design. The lead ensures that projects are completed within established timelines, budgets, and quality standards. Additionally, the role involves organizing resources effectively to support engineering and construction initiatives, fostering collaboration among diverse teams to drive successful project outcomes.
Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Oversee project progress and ensure alignment with business objectives and quality standards.
- Facilitate communication and coordination between cross-functional teams to optimize resource utilization.
- Mentor junior team members to support their professional growth and development.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow IT Service Management.
- Strong knowledge of IT service management processes and best practices.
- Experience in managing and configuring ServiceNow modules to support engineering workflows.
- Ability to analyze complex technical issues and develop effective solutions within ServiceNow platform.
- Familiarity with integration of ServiceNow with other enterprise systems to enhance operational efficiency.
- Skilled in monitoring and reporting on service management metrics to drive continuous improvement.
Additional Information:
- The candidate should have minimum 5 years of experience in ServiceNow IT Service Management.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
Bengaluru
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