HR Service Delivery Associate

Skill required: Talent Acquisition - Talent Identification
Designation: HR Service Delivery Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Our Recruitment Centre of Excellence supports business in all aspects of talent acquisition. The team works in partnership with recruitment teams to develop and execute tactical sourcing strategies with the aim of generating candidates, creating talent pools and delivering against recruitment and growth targets. This role plays a pivotal part in delivering against recruitment targets by using various sourcing strategies to create talent pools (talent communities), identifying candidates for our clients in the offshore business locations, scheduling interviews, administering online assessments where needed, assisting with reference checks and back ground verification checks, facilitating vendor invoicing and tracking candidates on candidate application tracking system as per company standards.
What are we looking for? • Bachelor’s degree • 1- 2 Years recruiting admin experience with similar background Desirable: • Exposure to BPO industry •Strong customer orientation - high level of responsiveness to urgent requests or troubleshooting. • Resilient and able to work under pressure • Organization & prioritisation skills to deliver as per deadlines • Attention to detail & quality driven – in communications and all system transactions • Demonstrate high levels of confidentiality • Team Work & collaboration • Multi-cultural awareness • Flexibile to work in Shifts Essentials: • Ability to demonstrate recruitment expertise gained within a corporate in-house or agency environment including: • Experience of building, owning & maintaining talent pools, including our own internal talent pool • Extensive experience in sourcing candidates utilising a variety of methods like Advertising (on-line/off-line), Internet search (data mining), Database search, Social Media / Google Adwords, etc. • Proficiency in using MS Office Suite – Word and Excel • Strong command on written and verbal English language Desirable: • Knowledge of using recruitment management system like Taleo, Kenexa, Succesfactors etc. • Experience in hiring volumes or niche skills
Roles and Responsibilities: • Working alongside recruitment & Onboarding team to: • Onboard the selected candidates • Read, understand and analyze client process as per the business rules. • Execute full range of the process accurately and timely as a hands on processor. • Follow Work Instructions while processing • Highlight any anomalies in Work Instructions/process documentation to the SME/Leads. • Participate in client conference calls, where required and manage appropriate documentation. • Always demonstrate the highest level of customer service. • Pay close attention to detail and follow through to resolve any outstanding issues. • Goes beyond immediate requests and activities to ensure both own and related tasks are completed. • Update client applications accurately and quickly in accordance with the appropriate User Guides. • Ensure assigned tasks are completed accurately in timely fashion. • Ensure and maintain the security and confidentiality of client data. • Activley Participate in team activities & Organizational initiatives