Digital Content Management Analyst

Skill required: Marketing Operations - Content management
Designation: Digital Content Management Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The Quality Assurance Analyst is a professional with a strong background in a technology field, such as Computer Science, Web Development or Design (for creative QA), and is responsible for certifying that all project deliverables meet quality goals. 5+ years of experience in the field are required
What are we looking for? Possible Academic Background • Bachelor’s degree in Marketing, Communications, IT, Digital Media, or related field. • Certifications in Quality Assurance or Digital Content Management are a plus. Common Business Knowledge & Client Interaction • Understands the importance of accurate product representation across channels. • Interacts with global teams to validate content readiness. • Proactively flags issues and suggests improvements to avoid repeated errors. • Comfortable in review meetings and escalations with clients and delivery leads. • 2+ years of experience in content QA, syndication QA, or ecommerce QA roles. • Strong understanding of PIM/DAM systems and retailer portal validation. • Experience with eCommerce syndication tools like Salsify, Syndigo, Alkemics, or similar platforms. • Familiarity with retailer portals like Amazon, Walmart, Target, Best Buy, Carrefour, etc. • Good knowledge of HTML, SEO basics, and image specifications. • Advanced Excel and data comparison skills. • Attention to detail with a strong commitment to quality and accuracy. • Good communication and stakeholder coordination skills Keywords • Syndication QA, PIM Validation, Content QA, Retailer Audit, Salsify QA, Marketplace QA, Product Listing Accuracy, Syndigo, Digital Shelf Audit, eCommerce Content QA
Roles and Responsibilities: • Perform quality checks for syndicated content (images, copy, attributes, documents) across retailer sites and syndication dashboards. • Validate that the product content meets retailer-specific standards, SEO guidelines, and internal brand compliance. • Ensure that content pushed via PIM (Product Information Management) or syndication tools (e.g., Salsify, Syndigo, OneTime, Alkemics) is published correctly and fully. • Conduct pre-publish and post-publish validation for key SKUs across defined priority markets. • Identify gaps such as broken links, missing images, incorrect data, or layout mismatches, and raise to stakeholders. • Maintain and update QA logs, trackers, and issue repositories for continuous improvement. • Collaborate with content authors, product managers, and syndication teams to close the feedback loop. • Document best practices, QA processes, and findings for future process optimization.