Job Title - AWS Mid Market Operations Lead - Global (Senior Manager) – Global Mid Market
Management Level: 06 – Senior Manager
Location: Bangalore/ Gurgaon/ Hyderabad
Must have skills:
Strong leadership experience in Cloud / AWS business operations within a global consulting or technology organization
Proven ability to own and scale global operational cadence, governance, and performance management
Deep expertise in forecasting, pipeline, revenue, capacity, and utilization analytics
Strong stakeholder management across Sales, Delivery, Finance, Workforce, and Alliance teams
Ability to convert complex operational data into clear executive insights and actions
Good to have skills:
Experience supporting AWS‑focused or hyperscaler alliance businesses
Familiarity with Accenture systems such as MMS, QSO, MyScheduling, Power BI
Experience leading operational transformation or process standardization initiatives
Exposure to multi‑region operations (Americas, EMEA, APAC)
Experience:
10–15 years of experience in cloud operations, business operations, analytics, or PMO roles
4+ years in senior leadership roles managing global operational portfolios
Demonstrated experience partnering with MD / Executive leadership
Proven track record of scaling operations for high‑growth cloud businesses
Educational Qualification:
Bachelor’s degree in Business, Engineering, Finance, Economics, Data Analytics, or related field
MBA or equivalent postgraduate qualification preferred
Job Summary:
The Cloud (AWS) Operations Global Lead – Senior Manager (L6) is responsible for driving end‑to‑end operational excellence for Accenture’s AWS cloud business globally. The role owns business performance insights, forecasting, governance, and operational rhythm, enabling leadership to make data‑driven decisions while ensuring scalability, rigor, and alignment across regions.
Roles & Responsibilities:
Own and lead global AWS operations cadence, including forecasting, QBRs, pre‑close, and executive governance
Drive standardization and continuous improvement of dashboards, metrics, and reporting
Ensure data accuracy, integrity, and compliance across core operational systems
Partner with Sales, Delivery, Finance, Workforce, and AWS Alliance teams to provide integrated insights
Identify performance trends, risks, and gaps; proactively recommend corrective actions
Lead executive‑level communications through clear storytelling and decision‑ready insights
Sponsor and lead strategic initiatives focused on operational efficiency and scale
Professional & Technical Skills:
Cloud & AWS Business Operations
Advanced Analytics, Forecasting & Performance Management
Executive Communication & Data Storytelling
Global Stakeholder & Program Leadership
Strong proficiency in Excel, PowerPoint, BI & reporting tools
Additional Information:
High‑visibility global role with frequent interaction with senior leadership
Operates in a fast‑paced, matrixed, multi‑time‑zone environment
Strong emphasis on inclusion, collaboration, and continuous improvement
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