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ISSRRN000566 - Application Tech Support Practitioner Copy 03

Software/Application/Cloud Tech Support Analyst | Full time | Experience: 2-5 years
ジョブ番号 14214833 | Gurugram
応募する
THE WORK: Join us in creating a vibrant environment where your contributions will shine! You will have the opportunity to perform independently and become a Subject Matter Expert while actively participating in discussions and contributing to solutions for work-related challenges. Your passion for Service Desk Management will be at the forefront of our mission. We are excited to see how you can make a difference in our organization! Ensure production systems are available and operating as defined in Service Level Agreements. Drive incident and outage resolution and communication. Facilitate restoration of service to the production environment. Establish disaster recovery procedures and maintain data retention practices. HERE'S WHAT YOU WILL NEED: Beginner proficiency in Service Desk Management. A minimum of 1 year of experience in relevant related skills. Bachelor's Degree in relevant field of studies. BONUS POINTS IF YOU HAVE: Intermediate proficiency in Incident Management. Intermediate proficiency in Problem Management. Advanced proficiency in Customer Service. Expert proficiency in Communication Skills. Master proficiency in Technical Troubleshooting.

Gurugram

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We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.

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Join Accenture to work at the heart of change. Visit us at www.accenture.com.

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