Efma-Accenture Banking Innovation Awards
The Efma-Accenture Banking Innovation Awards showcase the most innovative banking projects from across the globe.
Celebrating Innovation in Banking
Celebrating innovation in banking
Since 2013, the Efma-Accenture Banking Innovation Awards has helped drive innovation in the industry, encouraging financial institutions to develop disruptive strategies to propel banking into the future. The annual ceremony recognizes and showcases the best innovations. It is an unrivalled networking event, and an opportunity for banking executives to explore bold new thinking in the industry. The 2019 ceremony took place in Paris, France on Wednesday 16 October.
2019 award winners
Analytics & Artificial Intelligence
CaixaBank (Spain): Chatbot “Neo.” A personal customer service assistant available 24/7, supporting business processes in three different languages.
Phygital Distribution & Experience
Krungsri Bank (Thailand): Krungsri Digital Homeloan, which provides a better customer experience during the mortgage journey.
Digital Marketing & Communications
Banco Bradesco (Brazil): End-of-Year Firefly Campaign video promotes diversity and inclusion - the most-viewed commercial in YouTube Brazil’s history.
Social, Sustainable & Responsible Banking
BNP Paribas Corporate & Institutional Banking (United Kingdom): ClimateSeed, digital voluntary carbon-offsetting platform connecting organizations.
Neobanks & Specialized Players
illimity bank (Italy): illimity – The New Paradigm Bank uses best IT to provide new levels of service and efficiency for three underserved markets.
Workforce Experience
Alior Bank (Poland): Smartphonization – a mobile way of working. Employees’ safe smartphones with preinstalled apps facilitate digital transformation.
Offering Innovation
KEB Hana Bank (South Korea): Global Loyalty Network - payment hub linking major financial institutions, retailers and loyalty point operators.
Global Innovator
DBS Bank (Singapore): Institution-wide embrace of digitalization has led to embedding innovation throughout the bank.
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What we think
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