Delivering omnichannel now

The Omnichannel Landscape

Is Changing

Heena Patel, Senior Manager, Communications, Media and Technology, explains how to deliver an intelligent and seamless customer experience by changing your approach to omnichannel.

Luke Mills, Managing Director, Marketing Channels UKI Lead, explores the challenges our clients face when it comes to omnichannel and how “activating the doing” can help to overcome them.

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Luke Mills

Managing Director, Marketing Channels UKI Lead

Heena Patel

Senior Manager, Customer and Channels Practice