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Application Support Engineer
Chennai
Job No. atci-5345580-s1958270
Full-time
Jobbeschreibung
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : DevOps
Good to have skills : Microsoft Azure IaaS
Minimum 0-2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, collaborating with different teams to understand system behaviors, and ensuring the smooth operation of critical applications. The position demands attentiveness to detail and a commitment to maintaining system reliability through continuous observation and timely intervention.
Roles & Responsibilities:
- Expected to build knowledge and support the team.
- Participate in Problem Solving discussions.
- Assist in documenting and sharing insights gained from troubleshooting activities to enhance team knowledge.
- Collaborate with cross-functional teams to facilitate effective communication and resolution of system issues.
- Support junior team members by providing guidance and sharing best practices.
- Contribute to the continuous improvement of support processes and tools.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in DevOps.
- Good To Have Skills: Experience with Microsoft Azure Infrastructure as a Service.
- Familiarity with automation tools and scripting to streamline deployment and monitoring tasks.
- Understanding of cloud infrastructure concepts and their application in supporting business systems.
- Ability to analyze system logs and performance metrics to identify root causes of issues.
- Experience working within collaborative environments to support software and infrastructure stability.
Additional Information:
- The candidate should have minimum 0-2 years of experience in DevOps.
- This position is based at our Chennai office.
- A 15 years full time education is required.
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : DevOps
Good to have skills : Microsoft Azure IaaS
Minimum 0-2 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, collaborating with different teams to understand system behaviors, and ensuring the smooth operation of critical applications. The position demands attentiveness to detail and a commitment to maintaining system reliability through continuous observation and timely intervention.
Roles & Responsibilities:
- Expected to build knowledge and support the team.
- Participate in Problem Solving discussions.
- Assist in documenting and sharing insights gained from troubleshooting activities to enhance team knowledge.
- Collaborate with cross-functional teams to facilitate effective communication and resolution of system issues.
- Support junior team members by providing guidance and sharing best practices.
- Contribute to the continuous improvement of support processes and tools.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in DevOps.
- Good To Have Skills: Experience with Microsoft Azure Infrastructure as a Service.
- Familiarity with automation tools and scripting to streamline deployment and monitoring tasks.
- Understanding of cloud infrastructure concepts and their application in supporting business systems.
- Ability to analyze system logs and performance metrics to identify root causes of issues.
- Experience working within collaborative environments to support software and infrastructure stability.
Additional Information:
- The candidate should have minimum 0-2 years of experience in DevOps.
- This position is based at our Chennai office.
- A 15 years full time education is required.
Qualifikationen
15 years full time education
