In the Accenture and NASCA survey, 66% of CAOs indicated that their state has a diversity, equity and inclusion plan. Even so, CAOs shared some of their challenges. Among them: Many staff lacking self-awareness about their own biases. Senior/executive management teams that do not reflect the diversity of the workforce. And data needed to help identify opportunity areas.
Cultural impacts of remote work
CAOs are unsure how remote work will impact efforts to create an inclusive workplace.
CAOs reported perceived inequity around remote work during the pandemic.
Steps to consider
Identify top areas of concern
Publicly share measurable objectives for systems, policies and culture.
Consider forming cross-agency workgroups and working with expert third parties.
Actively communicate visions, strategies and progress.
Consider a central messaging board.
Encourage two-way communication.
Measure and disseminate results
Consider clear objectives that hold leaders and teams accountable.
Track and report progress.
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