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Unleashing human potential

Empowering people for the future of work

Building a relevant, adaptive & flexible workforce

Inclusion and diversity

Cultivate an inclusive environment where a diverse workforce thrives and people harness their differences to produce superior outcomes.

Workforce culture

Develop the right culture and leadership skills for the future, creating a flexible and purpose-driven environment across the organisation.

Intelligent HR

Reimagine human resources so that it is people-focused, data-powered and highly responsive to support both workforce and organisational goals.

Human power

Empower people to achieve more by using technology to release trapped value; give them the tools, skills and support to realise their true potential.

Inclusion and diversity

Workplace culture

Innovation without limits at DWP Digital

The story of how one agency took the brakes off of creativity to deliver world-class citizen experiences.

Getting to equal

How can leaders encourage innovation? The best minds matter. But so does creating an innovation culture.

It’s learning, just not as we know it

If G20 countries can’t supply skills for the tech era, they risk up to US$11.5T in GDP growth over 10 years.

Intelligent HR

Human power

Improving taxpayer experience: Revenue’s voicebot

A fresh approach to taking customer calls transforms experiences for taxpayers—and the workforce.

Truly human automation: The power of human + machine

Manchester Metropolitan University uses RPA to make HR more people focused.

Meet the public service human+ worker

Magic happens at the intersection of intelligent technology and human skills. Here’s how to capture it.

Latest human potential insights


Talent and organisation

What’s at the heart of an intelligent enterprise? A people first transformation.

Future workforce

Harnessing the future of work and workforce to drive greater productivity, capability and agility.

Our leaders

Eimear Meredith-Jones

Managing Director – Talent and Organisation, UK & Ireland

Chris Lane

Managing Director – Health & Public Service, UK

Shaheen Sayed

Market Unit Lead – UKIA

Transforming public service

Modernising the Core

Evolving core operations, processes and systems whilst embedding innovation, leaders can deliver the services that citizens demand.

Innovative Technologies

Driving technology use to tackle opportunities and challenges, prepare for change and create value.

Truly Human Government

Truly human governments break down silos, build up capabilities and empower workforces to move from transactions to relationships with citizens.

Explore our public service segments