Public Service consulting

Empowering government organisations to transform through innovative technologies and agile capabilities.

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Creating value and impact with Accenture’s Sustainability Value Promise

Lead with impact

Now more than ever, government organisations must balance stability with speed to meet citizens’ needs. Facing limited resources, compressed timelines and unprecedented challenges, leaders must embrace new ways of working to deliver on their missions.

We bring together people and technology to transform bold visions into meaningful action. Enabling you to leverage your resources to support pragmatic solutions, scale technologies at speed, and build personalised and frictionless experiences that increase trust in government.

By unleashing innovative potential across your organisation, we’ll help deliver tangible value for your constituents. Rethinking approaches and retooling services in record time to drive unparalleled outcomes. Helping you balance the global with the local, and the community with the individual, to affect real change.

Lead with impact to make the most of every opportunity.

Reimagining the world of work in public service

Agencies have a once-in-a-generation opportunity to reimagine how people work – boosting productivity and ability to attract and retain talent.

Digital: defined for defence – core to mission

Assessing defence digital readiness is essential.

Advance your mission

Making a difference in citizens’ lives requires not just setting a bold vision but executing pragmatically and efficiently against it. Our deep industry expertise drives end-to-end, proven solutions to help your organisation evolve.

Cloud and digital platforms

Accelerating digital transformation for innovation, resilience and, growth.

Workforce for a new era of Public Service

Reimagine skilling, talent and operational models to build a resilient workforce that can meet citizens’ evolving needs.

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How we work


Enterprise-grade portfolio of high performance business processes that enable enterprise functions.


A new approach to public infrastructure.


Bring new IT to government.

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Case studies

Northeastern University built a flexible learning, leaving a lasting mark on the student experience.

How license plates and a provocative outreach campaign accelerated an airbag recall.

James Cook University, students and Accenture team up to formulate a new microservices liquid workforce.

Accenture partnered with Beyond Blue to propose a national solution for digital mental health solutions in Australia during COVID-19.

The Austrian Red Cross teamed with Accenture to develop one of the first digitized COVID-19 contact tracing solutions in Europe.

AI-powered technology virtual assistants help foreigners set up businesses in Finland.

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What we think

To generate momentum, leaders must start a conversation about digital, educate stakeholders and create a coalition to drive change.

The last-mile supply chain could lower last-mile emissions between 17 and 26% through 2025.

The case for cloud in public service is undeniable: more cost savings, flexibility and speed with less risk.

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Voices of Accenture Public Service

Get the latest on how to focus your mission and leverage your resources from our subject-matter experts.

Citizen Experience: Public Service with Microsoft

A central question: how can the public sector keep pace and adapt, without losing sight of humanity?

Are technology and business visions merging?

Technology leadership and skills are critical to making the right choices in “stacking strategically”.

Can health ID help travel bounce back?

Digital solutions to confirm health and identity will help economies reopen and travel get started, but they won’t be the only decisive factor.


Corporate initiatives

Meet the chatbot that makes ethics people-friendly

Success code business ethics

Meet the chatbot that makes ethics people-friendly. Read more.

Changing lives

Together we are working to improve the lives of millions, now and for the next generation. Read more.

The hidden value of culture makers

The hidden value of culture makers

Think your workplace culture is inclusive? Your employees might think differently. Closing this perception gap will yield substantial benefits. Read more.

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Contracts signed for rollout of COVID-19 vaccine

Companies signed contracts to partner with the Australian Government to safely distribute COVID-19 vaccines to all Australians from March 2021.

New Coaching for Women in Digital program

Exciting opportunities for all EL1 women in digital and ICT roles interested in developing skills across the Australian Public Service (APS).

Accenture Selected as Master Technologist for Western Sydney International (Nancy-Bird Walton) Airport

Accenture will support Western Sydney Airport, responsible for building the airport, to deliver an enhanced passenger journey now and into the future.

Accenture Acquires Australian Government Specialist Consultancy Apis Group

This acquisition will bring additional capacity and further strengthen Accenture’s services to government and health clients in Australia.

Connect with us

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We provide insights for #publicservice orgs to transform & deliver outcomes that matter.

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Experience that counts, innovation that works and outcomes that matter.

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