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CASE STUDY

Truly human automation: The power of human + machine

Meeting the needs of Manchester Metropolitan University HR department with Robotic Process Automation

Challenge

Strategy and solution

"The first thing Accenture did was to understand that this was a people project, not a systems project. Then they worked with us on how to maximise the benefits from our existing system and use that better to support our customers."– FRANCES HEWISON, HR Director – Manchester Metropolitan University

Transformation

Meet the team

Col Campbell

Practice Lead – Higher Education UK & Europe, Accenture

Laura Webb

Managing Director – Technology Consulting, Health & Public Service, United Kingdom

Amina Vora

Project Lead – Accenture
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