Cities, Transport and Infrastructure

Value unlocked, design driven, scale achieved

Transforming cities and public infrastructure

With ever rising citizen expectations, shrinking budgets and the sustainability imperative, cities globally are looking to secure better futures by embracing data, digital and ecosystem collaboration. In parallel, the Smart City movement is scaling beyond pilots and into core infrastructure and IT budgets. Leading cities are adopting a citizen centered ethos, using technology as an enabler to create physical and digital services fit for the 21st century.

Public infrastructure is foundational to major urban centres and communities. Yet the delivery of those projects has barely changed in half a century, creating budget leakage and operational inefficiencies, making it difficult to meet rising citizen expectations. This is driving the pivot to digital, to better manage complex portfolios and improve asset management for both new and ageing infrastructure. With new mobility solutions and 5G on the horizon, new infrastructural futures are being reimagined.

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In the news

Steve Zoegall quoted in Cities Today
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Innovation with purpose

"West Midlands Combined Authority and Birmingham City Council’s leadership in tackling homelessness is inspiring. Accenture, building on our existing transformational work in the region, is proud to bring our digital and design skills to help address this important social issue."

— JEN HAWES HEWITT, Industry Lead – Global Cities and Infrastructure

Transforming citizen interactions

Public service organisations share a common challenge: meeting the demands of continually evolving citizen expectations. Driven by the accelerating pace of modern life, citizens expect digital services that are user-friendly, responsive and adapt to their needs. Services have to be instantly accessible when and where citizens need them.

Municipality Kate enables the city of Riihimäki to interact with its citizens 24/7 and has streamlined several previously time-consuming processes.

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Transforming Public Service

By leveraging deep industry expertise and applying it to the specific challenges that public organisations face, we can deliver proven solutions, end-to-end. We’re infusing government with the fresh thinking it needs to give citizens what they want.

Modernising the core

Evolving core operations, processes and systems whilst embedding innovation, leaders can deliver the services that citizens demand.

Innovative technologies

Driving technology use to tackle opportunities and challenges, prepare for change and create value.

Truly human government

Truly human governments break down silos, build up capabilities and empower workforces to move from transactions to relationships with citizens.

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Accenture is recognised for transforming service delivery and achieving high impact outcomes.

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Across the public sector, we’re helping transform organisations to continuously adapt and improve outcomes through innovation.