Cities, Transport and Infrastructure

Value unlocked, design driven, scale achieved

Transforming cities and public infrastructure

With ever rising citizen expectations, shrinking budgets and the sustainability imperative, cities globally are looking to secure better futures by embracing data, digital and ecosystem collaboration. In parallel, the Smart City movement is scaling beyond pilots and into core infrastructure and IT budgets. Leading cities are adopting a citizen centered ethos, using technology as an enabler to create physical and digital services fit for the 21st century.

Public infrastructure is foundational to major urban centres and communities. Yet the delivery of those projects has barely changed in half a century, creating budget leakage and operational inefficiencies, making it difficult to meet rising citizen expectations. This is driving the pivot to digital, to better manage complex portfolios and improve asset management for both new and ageing infrastructure. With new mobility solutions and 5G on the horizon, new infrastructural futures are being reimagined.

Cities of the future

Stephen Zoegall, Lead – Global Citie

Cities of the future

Listen to Stephen Zoegall, Lead – Global Cities, Transport and Infrastructure at Accenture anchor the conversation around the cities of the future through three main pillars: digital/physical convergence, sustainability, and a revolution in services.

Innovation with purpose

"West Midlands Combined Authority and Birmingham City Council’s leadership in tackling homelessness is inspiring. Accenture, building on our existing transformational work in the region, is proud to bring our digital and design skills to help address this important social issue."

— JEN HAWES HEWITT, Industry Lead – Global Cities and Infrastructure

Transforming citizen interactions

Public service organisations share a common challenge: meeting the demands of continually evolving citizen expectations. Driven by the accelerating pace of modern life, citizens expect digital services that are user-friendly, responsive and adapt to their needs. Services have to be instantly accessible when and where citizens need them.

Municipality Kate enables the city of Riihimäki to interact with its citizens 24/7 and has streamlined several previously time-consuming processes.

Latest cities and infrastructure insights

Meet our subject matter experts and get their latest take on the most pressing issues facing cities and infrastructure.

The unexpected happened to last mile delivery

Greater use of local fulfilment centres could cut last-mile emissions in cities by as much as 26 percent through 2025.

Reviving cities and keeping citizens safe

How to revive cities and city life and still keep people safe during pandemic?

The value of 5G: The enabler for connected communities

5G’s special characteristics have the ability to unlock new services and business models.

What we think

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Advance your mission

Making a difference in citizens’ lives requires not just setting a bold vision but executing pragmatically and efficiently against it. Our deep industry expertise drives end-to-end, proven solutions to help your organisation evolve.

Cloud and digital platforms

Public service organisations embrace cloud to enable and accelerate innovation, intelligence and value.

Reimagining regulatory and compliance

It’s time to reimagine how government payments are made and processed, how compliance is communicated and monitored, and how these are designed.

Workforce for a new era of Public Service

Reimagine skilling, talent and operational models to build a resilient workforce that can meet citizens’ evolving needs.

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Explore our public service segments

Across the public sector, we’re helping transform organisations to continuously adapt and improve outcomes through innovation.