Creating new value: Our impact in the UK and beyond
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How we think about impact is important. It needs to be inclusive. It’s about success for our clients and success for our people, society and the world around us. We face enormous, collective challenges. It’s never been more important to combine human ingenuity and the power of technology to create solutions that drive positive impact.
We strive every day to improve our impact, in serving our clients, enhancing the rich diversity of our organisation, enabling equal life chances and protecting the planet. Not as separate agendas, but in combination. What you might call ‘inclusive value’.
"We face enormous, collective challenges. It’s never been more important to combine human ingenuity and the power of technology to create solutions that drive positive impact for everyone."
— Olly Benzecry, Chairman and Managing Director for Accenture, UK and Ireland
We are delighted to share some of our stories, but recognise that impact at scale comes through collaboration and partnership, so we do so in the spirit of creating dialogue.
— Olly Benzecry, Chairman and Managing Director for Accenture, UK and Ireland
Traditionally, creating value in a business meant increasing growth, efficiency and productivity. Tomorrow’s business will deliver all that and more; considering carefully the value they deliver to—and the impact they have on—their people, customers, shareholders, partners, communities and the wider world.
When our work benefits all these stakeholders, we call this 360 value. Our new strategy is to deliver 360 value by embracing change.
There are many challenges ahead. But there are even more opportunities. For instance, growing your business is an opportunity to be more diverse. And being more diverse powers innovation and performance. A discussion around productivity can become a conversation about employee well-being; driving engagement and retention. Efficiency is a framework for managing resources more sustainably. And Accenture’s circular economy research tells us that eliminating waste has the potential to unlock $4.5 trillion in growth by 2030.
Growing a culture of responsible leadership
We are continuously looking to the future, and so we see that the innovations we create have ethical, social and environmental impact that extends far beyond our clients’ immediate businesses. That's why we encourage our people—at all levels—to be stewards together of the social and environmental impact of our work. We call this “Responsibility in the New”.
Responsibility in the New reflects not only Accenture’s values and perspective, but also allows us to protect and increase value for our clients.
New technology provides optimism, paves the way for innovation and can help solve some of the critical challenges we face as a planet, but with that comes a responsibility to consider any downsides that might emerge and to investigate any unintended consequences. We commit to responsible innovation and technology, and to helping our clients understand the human, societal and environmental impact of all our work together. By doing this, we aim to bring a responsible mindset to the heart of everything we do.
We will achieve this by
Culture
Establishing an empowering culture that engages and rewards those who excel at balancing value (business imperatives) and core values (what we believe in).
Training
Equipping all our people with the skills to innovate, design and deliver with consideration and evaluation of the consequences of our work.
Value drivers
Identifying additional value drivers and striving to innovate so our solutions enhance the positive and minimise negative consequences.
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Making powerful tech ethical by design
Accenture’s Global Data Science Lead, Fernando Lucini, says there are clear steps for ensuring organisations adopt AI in a responsible way.
Accenture and University of Birmingham created a degree (starting in 2021) focused on responsible use and limits of AI and data-driven decision-making. Read more.
Inclusive technology
Our new research shows how tech can be used to reduce food waste, traffic collisions, and type-2 diabetes—unlocking massive social and economic value. Read more.
