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AI / Automation Engineer - Cloud Operations

Sofia Job No. r00325965 Full-time

Job Description

At Accenture Bulgaria, we are expanding our AI & Cloud Engineering capability and are looking for an AI / Automation Engineer to join our teams working on next‑generation, agentic AI solutions for enterprise-scale operational environments.

What you’ll do

As part of Accenture’s technology practice, you will design and build intelligent AI agents that support and automate complex operational workflows in cloud environments.

  • Design and develop agentic AI systems capable of reasoning, planning, and executing tasks
  • Build AI agents that interact with APIs, monitoring systems, knowledge bases, and operational platforms
  • Implement retrieval‑augmented generation (RAG) and context management mechanisms to enable informed decision‑making
  • Develop autonomous or semi‑autonomous workflows, where AI agents analyze situations, propose actions, and execute tasks when appropriate
  • Design and implement scalable backend services enabling agent interaction with enterprise and cloud platforms
  • Deploy and operate cloud‑native AI solutions, ensuring reliability, observability, and maintainability
  • Collaborate with Accenture domain experts, cloud, and platform teams to translate operational processes into AI‑driven workflows
  • Continuously improve agent performance through evaluation, prompt refinement, tool integration, and optimization

Qualifications

What you bring

  • Bachelor’s or Master’s degree in Computer Science or a related field
  • 3–5+ years of professional experience with Python
  • Strong experience across the full software development lifecycle
  • Experience building REST APIs and backend services
  • Hands‑on experience with LLM‑based applications and agent workflows
  • Knowledge of prompt engineering, tool integration, and RAG architectures
  • Experience with vector databases and context management
  • Practical understanding of AI security and safety (prompt injection, data privacy, least‑privilege access)
  • Experience using Git in a professional environment
  • Very good English communication skills
  • Ability to clearly explain complex technical topics and propose structured, iterative solutions
  • Motivation to work in an agile, collaborative environment

What we offer

  • Work on cutting‑edge AI and automation initiatives for global clients
  • Opportunity to be part of Accenture’s growing AI & Cloud ecosystem
  • Collaboration with international, multi‑disciplinary teams
  • Continuous learning, certifications, and professional development
  • Hybrid working model and a supportive, people‑first culture

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