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Collections Officer with German
Bucharest
Job No. r00316119
Full-time
Job Description
Your career is about what you want to be and who you want to be. It’s about bringing your skills, curiosity and best true self to work.
In Accenture Operations we rethink the way people work and businesses perform by harnessing the power of rich data for decision-making, innovative technology, and advanced machine intelligence.
In an era where people are critical to success, join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.
By being part of this team, you will work from Monday to Friday, 09:00 - 18:00, in a hybrid working model based in Bucharest.
How you will make an impact:
Managing customer relationships and monitoring payment timelines;
Reconciling client accounts and tracking outstanding balances;
Investigating and resolving customer queries to facilitate timely payments;
Using financial tools to support AR/ Collections activities.
The role also includes voice support responsibilities, such as handling inbound and outbound calls with employees or stakeholders, providing information, resolving issues, managing inquiries, and escalating concerns when necessary.
Qualifications
Skills that make your work successful:
Strong command of German and English, both spoken and written;
Experience in the Collections or Finance field;
Ability to handle high volumes of data entry with accuracy;
Strong numerical and analytical skills;
Proficient in Excel functions such as VLOOKUP and PivotTables;
Ability to assist, teach, or explain concepts to others;
Financial or accounting studies are an advantage – degree in Accounting or Finance preferred.
Employee Benefits – Be well, work well, live well
Be at your physical best & take advantage of additional financial support:
Flexible medical & dental subscription plan with Regina Maria;
Nutrition counselling & Wellness subscriptions (7Card, Worldclass, SanoPass, or other providers);
Benefit Online platform for gift vouchers, transportation passes, vacation, cultural activities and many others;
Discount on Accenture shares through Employee Shares Purchase Plan;
Referral bonus, depending on the career level of the job opening;
Life insurance for you and your loved ones.
Follow your purpose:
23 vacation days with our loyalty scheme, granting additional days: 1 extra day after 2 years, another after 5 years, and an additional day every 3 years until reaching a total of 30 vacation days;
Additional private pension plan, starting the second month of employment;
Flexible working hours depending on project specifics;
Access to a wide range of training and development opportunities;
Communities of interest: sport, volunteering, and employees' resources groups (parents, mental health allies, Pride, disability, expats).
Care for you and your loved ones:
Psychological and psychotherapy counselling support;
Premium access to well-being apps (Calm and Wysa);
Paid maternity or paternity leave;
Children educational reimbursement;
Support for adoption & psychological, financial and legal sessions for everyone in your household
For us, you are Truly Human. Join our Accenture Team and get along in a lifetime journey!
