The public service journey to secure cloud

Government agencies are searching for scale, speed, savings, and security in the cloud.

Cloud acceleration and digital platforms

Australian Government agencies must plan to scale services rapidly and seamlessly using cloud technology and digital platforms with certainty while being mindful of citizen/workforce trust and security.

Accelerate the outcomes

Government agencies with an outcomes-focused approach to cloud adoption increase resilience and flexibility.

Define the vision

Progress starts with a vision and a plan that sets the foundation and addresses barriers so that agencies can move past them swiftly and strategically.

Take the right approach

Make plans with the destination in mind, and tailor the strategy to meet the organisations’ needs.

Focus on the people

Put people at the heart of the journey to cloud; truly transforming and innovating how agencies work and serve citizens and businesses.

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Public Service cloud: A continuum of opportunity

During the pandemic, cloud adoption and digital transformation dramatically accelerated within public service. The global momentum toward cloud is strong – and growing. As part of Accenture’s wider Cloud Continuum research, analysing cloud and artificial intelligence adoption across all industries, Accenture surveyed public service executives to gain deeper insights into cloud adoption, strategy and benefits in public agencies. With cloud, migration is just the start. Instead of seeing adopting cloud as the culmination of the journey, organisations must recognise that cloud is actually a future-proofing continuum: flexible access to a collection of dynamic, ever-improving technologies and services. Read our latest thinking on the Public Service Cloud Continuum here.

Cloud Platforms

Intelligent Platform Services

Realise the full potential of the world’s most powerful platforms to push the boundaries of what technology can enable and transform your organisation at speed – enabling improved citizen services.


Case studies

Moving critical SAP systems to Microsoft Azure helps expand and improve citizen services.

BMBWF launched a new Digital School portal in the cloud for pupils, parents, teachers & administrators.

Workday transformation turns the City and County of Denver into a top employer.

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What we think

Cloud adoption and digital transformation dramatically accelerated within public service.

Learn how to accelerate resilience and make your Cloud-First journey safe from the start.

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Public service insights

Get the latest thinking about how government organisations are leveraging cloud technology and digital platforms.

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How to use cloud to deliver human citizen services

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